Duties and responsibilities
• Operate, provide instant support and deal with trouble shooting in the existing systems e.g branch
operations, E-mail, internet banking, SMS banking, power severs, PCs, swift, Signature, and the like are in a good running order and provide support where necessary
• Participate in the development of project of the IS related technical aspects
• Perform trouble shooting as they arise
• Participate in the preparation of the departmental budget
• Maintain and ensure that disaster procedures are adhered to
• Design, test, develop programmes, models, reports, job screams and database
• Analyze, customize, test and upgrade the new patches or existing patches of various systems
• Look after ‘Start of Day and end of Day’ and normal operations of the branch
• Train system users
• Install new packages or software to users
• Review the effectiveness of the existing or new packages/software
• Monitor system changes
• Plan for integration of new products to ensure new products are integrated into the system and perform as required
• Investigate problems, issues reported from business units and provide solutions
• Maintain and devise information systems, standards and procedures
• Assist in the selection of suitable software
• Plan for integration of new products to ensure they are integrated into the system and that they perform as required
• Responsible for card personalization process
• Handle PIN production process
• Participate in development of card and customer statements strategy
• Conduct meetings, set policies within assigned limits, delegate responsibilities and recommend changes in business processing
• Answer correspondence and queries from managers/staff
• Submit report to bank management and Umoja institution regarding the activities and statistics of the Card Operation
• Perform any other related duties & responsibilities as may be assigned from time
Education: Direct entry
• Holder of University degree in Electronics/electronic engineering, Computer science, Information Technology or relevant qualification from recognized university or institution
Excellent Computer and training skills.
• Ability to work under pressure and communicate effectively in English/Kiswahili
In Service:
• Post qualification work experience of at least 3 years in banking or related institution
Human Resources Officer
Tanzania Women’s Bank Limited
P.O. Box 72604
Dar es Salaaam.
Kwa matokeo ya haraka apply online kupitia: abugeraha@womensbank.co.tz
Deadline: Mei Mosi 2012. (01.05.2012).