Owing
to government stringent regulations in the banking industry in Nigeria and also
the need to remain in business, most banks have dropped various measures in
order to remain in business.
to government stringent regulations in the banking industry in Nigeria and also
the need to remain in business, most banks have dropped various measures in
order to remain in business.
Information
technology as one of the measures adopted by banks is an aspect the banking
industry is suffering in Nigeria. It is as a result of lack of adequate
resources, incompetence management, and lack of skilled personnel’s (Jacob
2011).
technology as one of the measures adopted by banks is an aspect the banking
industry is suffering in Nigeria. It is as a result of lack of adequate
resources, incompetence management, and lack of skilled personnel’s (Jacob
2011).
Therefore,
this study will help the banking industry to inspect closely and test the
ability on how information technology has helped to enhance banks profitability
and customer’s satisfaction.
this study will help the banking industry to inspect closely and test the
ability on how information technology has helped to enhance banks profitability
and customer’s satisfaction.
