6 JOBS Positions at Sports
View Hotel Kigali Ltd, Kigali, Rwanda – DEADLINE: 13/06/2014
View Hotel Kigali Ltd, Kigali, Rwanda – DEADLINE: 13/06/2014
Department : FOOD & BAVERAGE
Section : Restaurant
Reporting to : F & B manager
Positions : a) Waiters/Waitress ( 5) b) Barman
(1)
(1)
Sports view hotel Kigali Ltd
Back ground
SPORTS VIEW HOTEL KIGALI LTD is a three star hotel
in Kigali city (Rwanda) located in Remera, Gasabo district opposite Amahoro
stadium and with a branch in Kicukiro district in a bout 250 meters on the main
road after kicukiro district offices ; our facilities cover the total area
of 2 ha and 2.5 ha, self contained rooms with suitable modern wash room
facilities ; wireless connection. 5 conference facilities that can host a
number of people ranging from 25, 50 and 80 in our medium and small sized halls
and with 2 big halls which hosts big numbers arranging from 100 people up to
1300 people. It’s in this regard that Sports view hotel Kigali ltd would like
to recruit 5 waiters / waitress and 1barman whose responsibilities and duties
will be as follows ;
in Kigali city (Rwanda) located in Remera, Gasabo district opposite Amahoro
stadium and with a branch in Kicukiro district in a bout 250 meters on the main
road after kicukiro district offices ; our facilities cover the total area
of 2 ha and 2.5 ha, self contained rooms with suitable modern wash room
facilities ; wireless connection. 5 conference facilities that can host a
number of people ranging from 25, 50 and 80 in our medium and small sized halls
and with 2 big halls which hosts big numbers arranging from 100 people up to
1300 people. It’s in this regard that Sports view hotel Kigali ltd would like
to recruit 5 waiters / waitress and 1barman whose responsibilities and duties
will be as follows ;
Key tasks for a waiters/ waitress :
• customer services respect and honesty
• Timeout preparation of restaurant, bar and
conference areas for guest arrivals.
conference areas for guest arrivals.
• Maintain cleanliness of catering areas.
• Conduct daily stock takes of bar and mini bars
and assist in the restocking
and assist in the restocking
• Ensure that all service equipment is kept clean
and tidy
and tidy
• Damage prevention.
• Be aware of number of in house guests at all
times and daily functions.
times and daily functions.
• Prepare mise en place, setting, breakfast, and
buffet areas according to procedures.
buffet areas according to procedures.
• Meet and greet guests in a professional, warm and
friendly manner
friendly manner
• Ensure that pool and other outside areas are
clean and tidy Answer any phone calls in the prescribed SPORTSVIEW HOTEL KIGALI
clean and tidy Answer any phone calls in the prescribed SPORTSVIEW HOTEL KIGALI
• fashion
• Ensure that one maintains a professional, neat
and tidy appearance at all times
and tidy appearance at all times
• Ensure that guest service is professional and
according to the training provided
according to the training provided
• Waiter/waitress should seat guests and introduce
sports view hotel provided and facilities
sports view hotel provided and facilities
• Waiter/waitress at restaurant and pool bar should
provide nuts as a free amenity to the client as soon as the guest seats down.
provide nuts as a free amenity to the client as soon as the guest seats down.
Accountabilities :
– Good service
– Customer satisfaction
– Attain mind
– Complaint Management
Required skills :
– Very strong communication skills in French,
English, Kinyarwanda and Swahili
English, Kinyarwanda and Swahili
– Ability to work under pressure with short
deadlines
deadlines
– Ability to lead, manage and motivate the
customers
customers
– Ability to work under pressure.
– Customer focus and attention.
– Self-motivation
Key tasks
o Have full knowledge of electronic Billing Machine
(E B M )systems
(E B M )systems
o customer services respect and honesty
o Ensure that bar and conference areas are good
prepared properly
prepared properly
o Ensure that all service equipment is kept clean
and tidy
and tidy
o Be aware of number of functions at all times
o Maintain hygiene standards of equipment
o Assist in the management of store, wastage and
sales figures
sales figures
o Maintain a good level of personal presentation
o Ensure that guest service is professional and
according to the training provided
according to the training provided
Accountabilities :
– Good service
– Customer satisfaction
– Attain mind
– Complaint Management
Required skills :
– Very strong communication skills in French,
English, Kinyarwanda and Swahili
English, Kinyarwanda and Swahili
– Ability to work under pressure with short
deadlines
deadlines
– Ability to lead, manage and motivate the
customers
customers
– Ability to work under pressure.
– Customer focus and attention.
– Self-motivation
Required Education & Experience :
– Diploma, certificate or senior six in hotel
management (operation) or a related field such as customers care or tourism.
management (operation) or a related field such as customers care or tourism.
– Minimum of 1 year experience in hotel, motel or
restaurant as waiter /waitress
restaurant as waiter /waitress
– Knowledge of customer care, and AKAZI KANOZE
program.
program.
How to apply :
– An application letter addressed to – Human
Resources Manager
Resources Manager
– Recent and detailed curriculum vitae
– Relevant certificates
– A photocopy of the national identity card
– Three current referees
The deadline for submitting application documents
is on 13th june 2014 at 4:00 pm local time at the Human Resources Manager of
SPORTSVIEW HOTEL located at Kigali, GASABO, REMERA Opposite AMAHORO STUDIUM or
via E-mail : nkundaclement@yahoo.fr
is on 13th june 2014 at 4:00 pm local time at the Human Resources Manager of
SPORTSVIEW HOTEL located at Kigali, GASABO, REMERA Opposite AMAHORO STUDIUM or
via E-mail : nkundaclement@yahoo.fr
Human Resources Manager
SPORTSVIEW HOTEL KIGALI Ltd
Kigali, Gasabo, Remera
Box 2569 Kigali – Rwanda
Email : nkundaclement@yahoo.fr
Email : info@sportsviewhotelrwanda.com
Website : www.sportsviewhotelrwanda.com
Website : www.sportsviewhotelrwanda.com
N.B : Only shortlisted candidates will be
contacted.
contacted.
