SolarNow,R&D Insights Officer Jobs Vacancy

Job Title: R&D
Insights Officer

Organisation: SolarNow

Duty
Station:
Kampala, Uganda

Reports
to:
R&D Manager

About
Us:

SolarNow
is an asset financing company that sells high qualit

y solar product and
appliances to households and businesses in Uganda. The company started in 2011
and has since opened 46 branches throughout Uganda, employs around 600 people.

Job
Summary: The
R&D Insights Officer will be responsible for owning the product insights
engine, through data collection, analysis and reporting; allowing the R&D
team to focus product interventions and improve customer satisfaction.

Key
Duties and Responsibilities:

Plan:
Organise
own time to ensure data collection across the company and externally,
including field visits to clients and product competitors/suppliers.
Do:
Run
the product insights engine each month through insertion of data and
create a monthly report with easy to use information for others to
act on. Further data manipulation exercises with reports as
required based on insights such as market baselining and
individual product analysis.
Check:
Verification
of data and excel models to ensure all information is correct. Ensure
engine is working as required and suggest updates to improve its process.
Act:
Update
the product insights engine to enable clear information on product
performance and customer satisfaction across the team and company. Create
tips based on insights gained to enable product improvement.
Feedback to all teams on the results of the Product Insights

Qualifications,
Skills and Experience:

The
ideal candidate should preferably hold a Bachelor’s Degree
Previous
experience in the Use of word/writer and excel/calc to review information
and data in academic or work based environment.
Computer
literacy i.e. skills in Excel/Word/Powerpoint
Good
team player
Self
Motivated