Job
Title: IT Manager
Shugulika Recruitment
Phone: +255 22 266 7941
Area: Dar Es Salaam
Position Description:
GENERAL ACCOUNTABILITIES:
Deployment of explicit deliverables of country initiatives
All projects within IT portfolios/ programs are delivered to agreed time, cost
and quality
Carrying out risk assessments to comply with Health & Safety legislation
and ensure all potential risks are identified and control measures implemented
and monitored.
Reduction in cost through the efficient use of IT.
Achievement of Monthly Customer Satisfaction targets
Management of the IT Budget and creation of business cases for required
investments.
Ensure that IT activities are aligned with each of the business unit’s goals
and priorities.
Establish regular reviews with business leaders – raising the visibility and
value of IT and ensuring full transparency of IT effort and costs.
Participate in business functions and Team building events
Attendance and contribution at Business Management meetings
Ensuring Business issues are actioned and resolved within agreed timelines.
Ensure effective delivery of IT projects – on time and within budget
Ensure implementation and use of IT Project Delivery processes. Toolsets and IT
Supplemental tools
Ensure effective use of PMO database.
Manage the run of local applications in support of business needs.
Ensure the delivery of infrastructure to the countries through ISM.
Ensure customer service and helpdesk support where required through ISM.
Ensure early escalation on issues that cannot be resolved ata country level.
Ensure appropriate DRP and BCP alignment with business plans.
Facilitate regular alignment and feedback sessions with Product, Program and
ISM team.
Ensure Business prioritisation of IT tasks/Initiatives
Ensure measurement and communication of IT Service Delivery to the business.
Delivery of Product Roadmap and capability plans per Country.
Provide effective IT support to the business development function – presales to
implementation
Ensure early involvement in Business Development initiatives to ensure value
add contribution and accuracy of information and costings
Ensure up to date Product Catalogue entries including “Legacies”
Create strong relationships at Sub-Regional/ Regional / Global level within the
IT community to ensure maximum leverage of resources / solutions to support
local requirements.
Implement regional and Global initiatives at a country level.
Implement Key IT Processes at a country level.
Develop and maintain a competent team of staff and outsourced vendors
Ongoing assessment of the skills and competency’s within the IT Team – ensuring
training and development plans are in place to address any gaps / needs
Communication – ensure effective communication structure in place i.e. weekly /
monthly team meetings
Ensure appropriate resourcing plan to meet business requirements.
LOCAL RESPONSIBILITIES
Ensure implementation of divisional standards e.g. Depict, ITIL.
Build strong relationships within the wider DPWN network at country level.
Ensure completeness of country Connexions entries (IT Input)
Ensure delivery of IT BD Toolsets, (COS and Cost Models) for all bids.
Implementation of Motiv8 requirements as per regional plans
In conjunction with the VP IT MEA, determine the IS organisational structure,
roles, critical success factors and goals.
Maintain an effective Resourcing plan aligned with Growth Pipeline.
Ensure IT alignment with First Choice at a country level.
Active communication plan in place.
Skills Matrix established – gaps identified action plans in place
Ability to attract suitably qualified personnel
Deadline: 26-04-2013
How to Apply:
Send CVs to happy@shugulika.com
ONLY PDF and/ or MICROSOFT WORD formatted CVs will be accepted
