Save the Children ,Director Of Programme Operations Jobs in Rwanda

Closing
date: 08 Jun 2015
POSITION
ANNOUNCEMENT
Rwanda
Country Programme, Kigali Rwanda
BACKGROUND:
Save
the Children is the world’s leading independent organisation for children. We
work in 120 countries. We work together, with partners, to inspire
breakthroughs in the way the world treats children and to achieve immediate and
lasting change in their lives. Save the Children works in seven regions in
Rwanda with a current staff complement of approximately 80 staff. SCI Rwanda
Country Office seeks to hire qualified, committed and experienced national

s or
internationals to fill the following position;

DIRECTOR
OF PROGRAMME OPERATIONS
PURPOSE
OF POSITION:
As
a member of the Save the Children country office Senior Leadership Team, the
Director of Program Operations shares in the overall responsibility for the
strategic direction and coordination of the Country Office. The Director of
Program Operations in his/her capacity is responsible for implementation of
Child Protection, Child Rights Governance, Health and Nutrition programming
plus any other thematic areas that may be initiated in future in country. This
role includes operational management of all sub offices, emergency preparedness
and response, logistics management, safety and security and IT for the Country
Office in Rwanda.
MAJOR
RESPONSIBILITIES:
As
a member of the Senior Leadership Team, contribute to:
·
Leadership of the Rwanda Country Office/programme
·
Support the development of an organisational culture that reflects our dual
mandate values, promotes accountability and high performance, encourages a team
culture of learning, creativity and innovation, and frees up our people to
deliver outstanding results for children and excellent customer service for our
Members and donors
·
Help design and implement a coherent organizational structure that is
consistent with agency practices and appropriate to program needs
·
Require managers to prepare timely and high quality progress reports, programme
reports, and donor reports in a manner to allow review and consolidation
efficiently.
·
Help establish, maintain, and improve active and regular working relationships
with: host government authorities, donors, partner agencies including major
institutional donors, and local and international NGOs
·
Ensure that the required support is provided promptly, at scale and in line
with the rules and principles during emergencies, working closely with the
Regional Office
Oversight
and Management of Program Operations
·
Responsible for overall coordination of program operations and delegated
responsibility for field delivery of high quality Child Protection, Child
Rights Governance, Health and Nutrition programming in line with the objectives
of the country strategy. Coordinate with the Education Signature Programme
Director, in respect to the operational delivery of the education signature
programme.
·
In close coordination with Senior Leadership Team members (SLT), participate in
program proposal processes and ensure that all programs progress in accordance
with grant agreements, are completed within time and on budget
·
Working with Director of Program Development and Quality, and the Education
Signature Programme Director, participate in conceptualizing and designing cost
effective, innovative and high quality programs to serve difficult to reach
children
·
Serve as overall budget holder for the Child Protection, Child Rights
Governance, Health and Nutrition projects ; manage and support primary budget
holders for these individual projects and grants
·
Ensure programs are implemented in ways responsive to the communities, and
children in line with Save the Children principles, values and strategic plan
and following Save the Children compliance procedures. This includes working
with government and national NGO-partners to strengthen national capacity
·
Oversee operational functioning of all sub-offices
Awards
management for
Child
Protection, Child Rights Governance, Health and Nutrition programmes
·
Coordinate overall funding process from both grants and SC members. This
including: developing funding strategies, creating grant proposals, and
identifying strategic leads and concepts
·
Ensure preparation of timely and high quality progress reports, program
reports, and donor reports
·
Coordinate the release of donor fund summaries from the members to ensure
accurate and systematic accounting of grant transactions
·
Provide guidance to finance and non-finance staff and coordinate efforts to
ensure compliance with donor requirements
·
Ensure timely and accurate information is provided to support Awards
Management.
·
Develop the capacity sub-grantees to effectively manage resources through
training and capacity building
·
Oversee and monitor sub grantees/ grants as required per SC policies and
procedures
Logistics,
Inventory and Procurement
·
Ensure that the CO logistics capacity and systems meet the SCI MOS and are able
to satisfy the programming requirements
·
Ensure appropriate and adequate emergency logistics procedures are detailed in
the Country Office
·
Emergency Preparedness Plan in order to enable rapid scale up
·
Manage the CO Logistics department ensuring that all CO logistics activities
(fleet, assets, transport, supply chain, base setup etc) are coordinated
·
Manage all vehicles ensuring maintenance and insurance
·
Ensure goods and services procured are cost effective and of standard quality
·
Ensure procurement processes are effectively implemented
·
Work closely with the procurement team in negotiating the best deals with
suppliers
·
Ensure proper record keeping, maintenance and control of inventory
·
Ensure proper documentation and recording of fixed assets of the organisation
·
Manage the fixed assets
Emergency
Response Management
·
Strengthen the Rwanda CO organisational readiness to respond to emergencies in
line with global SCI emergency goal and benchmarks
·
Ensure that the CO designs, updates and implements a full set of emergency
preparedness actions, drawing on SC member input and resources
·
Mount appropriate and timely responses at scale to all emergencies consistent
with established benchmarks, plans and organizational policies, and in close
cooperation with incoming surge teams
·
Ensure that all CO staff across departments and sub offices are familiar with,
adhere to and implement the procedures and processes detailed in the Rules and
Principles for emergency response
·
In coordination with Country Director and Director for Program Design and
Quality maintain consistent and coherent engagement in key inter-agency
emergency preparedness and response coordination mechanisms including the
Cluster system
Staff
Safety and Security
·
Work with Field Sub-offices managers to ensure that the staff and assets of
Save the Children Rwanda are safe and secure
·
Ensure that all safety and security minimum operating standards are met
·
Coordinate preparation and implementation of staff security guidelines and
support sub-offices in carrying out periodic security assessment and reports
IT
Management
·
Responsible for the establishment, development and maintenance of effective,
efficient and secures IT infrastructure systems, applications, equipment and
networks as required by the Country Office Team.
·
Ensure that the CO IT systems are configured and implemented in accordance to
agreed SCI standards and policies
·
Lead and manage IT teams to ensure that IT services are effectively supporting
both development and emergency programs;
Staff
Mana
gement,
Mentorship, and Development – Program Operations
·
Ensure appropriate staffing within Program Operations, including sub office
staff
·
Ensure that all staff understand and are able to perform their role in an
emergency
·
Manage Program Operations team; define expectations, provide leadership and
technical support as needed, and evaluate direct reports regularly
·
Ensure the recruitment, training, and promotion of staff as appropriate and
ensure availability of appropriate professional development opportunities for
staff
o
Incorporate staff development strategies and Performance Management Systems
into team building process. Establish result based system and follow up
·
Manage the performance of all staff in the Program Operations work area
through:
·
Effective use of the Performance Management System including the establishment
of clear, measureable objectives, ongoing feedback, periodic reviews and fair
and unbiased evaluations;
·
Coaching, mentoring and other developmental opportunities;
·
Recognition and rewards for outstanding performance;
·
Documentation of performance that is less than satisfactory, with appropriate
performance improvements/ workplans
JOB
REQUIREMENTS:
·
Recommended a minimum of 7 years senior management experience in a corporate or
an NGO environment, including significant field operations experience running
both emergency and development programs. Rwandan candidates with significant
international development experience are encouraged to apply.
  • Masters
    degree in development or other social sciences
  • Robust
    experience of the NGO development and emergency program cycle management,
    and with experience of working within a complex and matrix organisation
    structure
  • A
    very good understanding of at least 3 of the sectoral programs and a
    working knowledge of the program priorities of the Country Office
  • Substantial
    experience in logistics, including procurement, supply chain, fleet
    management & inventory
  • Significant
    knowledge of international humanitarian systems, institutions and donors,
    and of procedures, accountability frameworks.
  • Substantial
    experience and knowledge of effective financial and budgetary control and
    securing and managing grants from major institutional donors
  • Solid
    project management skills related to organisational development projects
    and international, cross-functional teams with a proven history of
    delivering results
  • Ability
    to analyze information, evaluate options and to think and plan
    strategically
  • An
    in-depth understanding of national and international development issues in
    particular in relation to children
  • Previous
    experience of managing and developing a team and the ability to lead,
    motivate and develop others
  • Excellent
    interpersonal, communication and presentation skills plus fluency in
    written and spoken English
  • Ability
    and willingness to change work practices and hours, and work with incoming
    teams in the event of major emergencies
  • Commitment
    to and understanding of Save the Children’s aims, values and principles
    including rights-based approaches
  • Willingness
    and ability to travel extensively in country
REQUIRED
SKILLS AND BEHAVIOURS FOR THE POSITION (our Values in Practice)
Accountability:
·
Holds self accountable for making decisions, managing resources efficiently,
achieving and role modelling Save the Children values
·
Holds the team and partners accountable to deliver on their responsibilities –
giving them the freedom to deliver in the best way they see fit, providing the
necessary development to improve performance and applying appropriate
consequences when results are not achieved
·
Creates a managerial environment to lead, enable and maintain our culture of
child safeguarding
Ambition:
·
Sets ambitious and challenging goals for themselves and their team, takes
responsibility for their own personal development and encourages their team to
do the same
·
Future orientated, thinks strategically and on a global scale
Collaboration:
·
Approachable, good listener, easy to talk to; builds and maintains effective
relationships with colleagues, Members and external partners and supporters
·
Values diversity and different people’s perspectives, able to work
cross-culturally.
Creativity:
·
Develops and encourages new and innovative solutions
·
Cuts away bureaucracy and encourages an entrepreneurial approach
Integrity:
·
Honest, encourages openness and transparency, builds trust and confidence
·
Displays consistent excellent judgement
How to apply:
Interested
candidates should send an application letter plus an updated Curriculum Vitae
in English, including 3 names of professional referees by filling in this Application Form.The deadline for receiving
applications is 8th June 2015.
*Note
that only shortlisted candidates will be contacted.
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