RSwitch ATM Monitoring Specialist Job Vacancy in Rwanda

Duties and Responsibilities:

• Real time monitoring of ATMs on
  the RSwitch Ltd network.
• Real time monitoring of POSs on
  the RSwitch Ltd network.
• Logging of all faults and
  customer enquiries onto the help desk system.
• Liaise with RSwitch Ltd service
  desk and customer engineers.
• Escalation of ATM / POS faults
  to customers.
• Submission of regular reports.
• Any other duties that may from
  time to time be required by management

Qualifications:

• Hold a high education diploma
  or degree.
• Have excellent time management
  skills.
• Be fluent in English oral and
  written on a professional level.
• French is considered
  beneficial.
• Willing to work in shifts.
• Be able to work independently
  and reliable as per the standards set in the procedures and work
  instructions of RSwitch.
• Communicate with other
  departments within RSwitch on a cordial and professional manner.
• Knowledge of Windows, Microsoft
  Outlook 2010 and Office 2010 Excel and Office 2010 Word are mandatory and
  subject to test.
• Professional appearance and
  capable of communicating with the various banks counterparts on a
  professional and courteous manner.
• Due to nature of work, person
  has to be flexible; while at the same time have attention for detail.
• Must be Rwandan.

How to
Apply:
Please
follow the instructions as stated below as failure to do so could lead to
disqualification.

Send an
Application letter and CV/Resume.
Merge
these two documents into one document in either word or pdf format.
Do not
attach or send any scanned documents, these are sometimes too large for our
inbox.

Include
the job title and/or reference number in the subject line of the email address
and send your application by email to rswitchjobs@nftconsult.com

Only
successfully candidates will be contacted. For all other inquiries please
contact our offices directly.