Redroad Tours,Reservations Manager Jobs in Uganda

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visiting East Africa. We also provide and administer study abroad programs for
high school and university students from international institutions.

• The Reservations Manager will be
  tasked with dealing with customer enquiries and communicating with clients
  with the aim of meeting their expectations.
• Researches and books flights,
  ground transportation, hotel, excursions and provides travelers with
  directions and destination information
• In charge of planning and costing
  complicated travel itineraries
• Providing general and specific
  advice on destinations, resorts, airline companies and a wide range of
  travel products
• Work closely with suppliers such
  as ground transport operators to make suitable arrangements
• Building, strengthening and
  maintaining relationships with Industry partners
• Creating and maintaining relevant
  records
• Financial management of accounts
  and cash flow. Invoicing of clients and controlling expenditure
• Performing general administrative
  tasks
• Dealing with and documenting
  complaints in an efficient and diplomatic manner
• Supervising and evaluating
  performance of staff
• Formulating and implementing
  organizational policies and procedures
• Planning and supporting sales and
  marketing activities

• The applicant for the Reservations
  Manager career opportunity should hold a bachelor’s degree in Business
  Administration, Commerce, Travel and Tourism Management or any other
  related field.
• Working knowledge and experience
  in the tour and travel industry
• Working knowledge and experience
  in operations and business management
• Knowledge and experience in
  financial & accounting practices
• Knowledge and experience in sales
  and marketing concepts is an added advantage
• Knowledge and experience in Air
  Ticketing and GDS knowledge is an added advantage
• Display initiative and ownership
  and capability of making sound judgments
• Demonstrate proactive and can-do
  solution driven approaches
• Strong planning and organizational
  skills
• Innovation and energy with the
  desire to drive others
• Excellent command of both written
  and spoken English
• Passionate interest in geography,
  strong domestic and international travel knowledge
• Excellent interpersonal and
  communication skills
• Skills to persuade customers and
  influence their decisions, both for their own benefit and that of the
  agency
• Ability to multitask
• Proficient IT skills