Nigeria Inter-Bank Settlement System Plc (NIBSS) recruitment for Graduate CRM

Officers Job vacancy

Nigeria Inter-Bank Settlement System
Plc (NIBSS) provides the infrastructure for automated processing, settlement of
payments and fund transfer instructions between Banks and Card Companies in
Nigeria.NIBSS is owned equally by all licensed banks in Nigeria, and the
Central Bank of Nigeria.

We are recruiting to fill the
position below:

Job Title: CRM Officer
Location: Lagos
Grade: Assistant Banking Officer/ Banking Officer
Department: Customer Relationship Management
Reports to: Head, CRM
Duties and Key Responsibilities

Growing business segment by signing-on new companies
and managing existing relationships;
Develop & maintain marketing strategy document;
Maintain customer call plan and implement same;
Good understanding of the e-Payment landscape;
Ability to engage in research work;
Manage the operational activities of CRM team.

Competency Requirements
The desired candidate must exhibit competencies in the following:

Marketing and Selling Skills;
Ability to plan and take prospects through NIBSS
onboarding process;
Ability to effectively manage our internal process and
people to achieve delivery in a timely manner;
High attention to details and must be a fast process
learner.
Ability to follow through a prospect from start to
completion;
Good communication skill;
Energetic with great drive for timely execution;
Highly organized;

Required Qualification

Bachelor’s degree with a minimum of Second Class Lower
(2:2) from an accredited University. A master’s degree or its equivalent
will be an added advantage.

Required Experience: