- Fantastic
Consultant, Business Improvement opportunity - Bring
your Kaizen expertise, project management and Engineering skills to this
challenging role - Based
in our Miller St office, Sydney
At NAB, we believe
success comes from our people. We’re committed to supporting your talent and
skills through your career, as you help us build a culture that affects change
for our customers – and for the community too.
If you’re ready for the next step, the opportunity starts right here
Reporting to the Manager, Business Improvement, this role will provide Kaizen
expertise, project delivery, business analysis, and support across a range of
functions which may include some or all of Performance Insights, Optimisation,
Business Improvement, andKnowledge Management.
The Consultant, Business Improvement will look to embed/improve Kaizen culture,
improve business decision making, operational efficiency and ensure business
outcomes are achieved through the provision of analytical support on a
consulting basis to MLC & NAB Wealth Divisional areas.
Responsibilities include but are not restricted to the following:
. Supporting the delivery of agreed service and project activities to support
team and/or Business Improvement to achieve defined objectives and
deliverables;
· Providing operational and analytical support in line with business
priorities, ensuring efficient service delivery to Divisional areas supported;
· Identifying, analysing and facilitating improvements to business systems and
processes, workflows, and customer service across Divisional areas supported;
· Provide Kaizen support and expertise to help embed Kaizen culture
· Analysing of Divisional issues as agreed with Business Improvement Managers
and/or Divisional area sponsors;
· Driving ongoing stakeholder management and engagement with colleagues at all
levels, including senior and executive leaders;
· Providing guidance, coaching and mentoring of team members;
· Ensuring projects/initiatives objectives are met within a timely and accurate
manner
Knowledge and experience required for the role:
· Demonstrated experience in business improvement & process re-engineering
experience in financial, manufacturing, or consulting
· Demonstrated knowledge and experience in Kaizen
· Excellent influencing, engagement and communication skills
· Excellent collaboration behaviours and relationship building skills
· Effective change management skills and a sound understanding of dealing with
change in large organisations
· Excellent coaching skills and to get best out of people
· Previous experience in Process Design and mapping using iGrafx, OBPA or MS
Visio
· Bachelor’s Degree in Finance, Engineering or similar
To be eligible to apply, you must have Australian or New Zealand citizenship or
permanent residency status. We embrace diversity of thought, style and working
arrangements to ensure our workforce is representative of the community that we
serve.
