Progression Coach – Community Services
Faculty
Faculty
Reporting to: Director of
Studies
Studies
Hours: 38 hours per week
Location: Gold Coast
Purpose
of the position
of the position
Our
Progression Coach team will be responsible for developing and maintaining a
student’s progress and interest in their enrolled course. The
Progression Coach team will be responsible for developing and maintaining a
student’s progress and interest in their enrolled course. The
Progression Coach
will work with the student to progress throughout a course and reach certain
milestones including various commencement, census and completion dates.
The
Progression Coach will achieve this by engaging with students in our learning
management system, taking inbound and making outbound calls as well as sending
and responding to emails and text messages and liaising with the relevant staff
member/s.
Progression Coach will achieve this by engaging with students in our learning
management system, taking inbound and making outbound calls as well as sending
and responding to emails and text messages and liaising with the relevant staff
member/s.
The
Progression Coach will also be responsible for completing a range of academic
tasks, which will include providing subject specific advice, assessing
submitted work, providing detailed feedback and participating in a range of
validation and standardisation activities.
Progression Coach will also be responsible for completing a range of academic
tasks, which will include providing subject specific advice, assessing
submitted work, providing detailed feedback and participating in a range of
validation and standardisation activities.
Key
responsibilities & duties
responsibilities & duties
- Regularly
engage with each allocated student - Encourage
success and follow up on periods of inactivity to ensure progression and
motivation levels remain high - Provide
timely academic and pastoral support - Assess
submitted work in a timely manner and provide detailed feedback for each
assessment - Record
student results and communication in the student management system - Analyse
a rage of activity and progression reports, supplying summaries as
requested by management - Participate
in a range of assessment review, validation and standardisation activities - Contribute
to course content improvement - General
administrative tasks associated with their allocated students’ enrolment - Checking
and responding to emails as part of a daily routine
Educational
qualifications
qualifications
- TAE40110
Certificate IV in Training and Assessment (or willingness to obtain this) - CHC52015
Diploma of Community Services - Detailed
understanding of the requirements of the VET Quality Framework
Key
personal attributes and work behaviours
personal attributes and work behaviours
- Highly
literate with some demonstrable writing ability - Good
verbal communicator - Very
good eye for detail - Enthusiastic
- Absolute
team player - Ability
to work to tight deadlines in a fast paced environment - Strong
working knowledge of Microsoft Word, Outlook, PowerPoint and Excel - Fast
learner - Willing
to ask questions, make mistakes and challenge the status quo - Confidence
to speak with students and other stakeholders to seek feedback - Takes
pride in the work they produce
What
its like to work with us
its like to work with us
We
are;
are;
DEMANDING – we expect the very
best for our students and clients
best for our students and clients
APPRECIATIVE
–
you will be rewarded on both a personal and financial level for your efforts
–
you will be rewarded on both a personal and financial level for your efforts
FAST
PACED
– we are constantly looking to improve and that means change
PACED
– we are constantly looking to improve and that means change
HONEST – why would you want
to be anything but?
to be anything but?
ENTREPERNEURIAL
/ CREATIVE / INNOVATIVE – but we only ever let others describe
us this way
/ CREATIVE / INNOVATIVE – but we only ever let others describe
us this way
If this all sounds like you, please
apply!
apply!
INFO@MINERVACOLLEGE.EDU.AU