Mastercard Foundation,Operational Support Assistant Jobs in Rwanda

POSITION:          
Operational
Support Assistant
LOCATION:         
Kigali, Rwanda
About
The MasterCard Foundation
The
Mastercard Foundation is a global foundation based in Toronto, Canada. Our
programs promote financial inclusion and advance youth learning in Africa. The
Foundation was established in 2006 through the generosity of Mastercard when it
became a public company. From inception, the Foundation was designed to be a
separate entity and independent from Mastercard. Our policie

s, operations and
funding decisions are made by our President and Board of Directors.

The
Foundation believes that every person has the potential to transform their
lives and improve the lives of their families and communities. The Foundation
collaborates with partners to advance sustainable and scalable solutions in
microfinance and youth learning, focusing on countries that face high rates of
poverty and growing numbers of out-of-school youth. Much of this work will be
accomplished by building strong institutions in developing countries –
particularly Africa – and investing in robust evaluation and learning agendas.
The
Foundation values innovative and fresh thinking as it strives to become a
global thought-leader. Its work is achieved by a strategic, nimble and highly
entrepreneurial team with a proactive and results-oriented approach to its
philanthropic activities. The organization’s culture is shaped by people who
are driven and passionate about the Foundation’s mission.
COUNTRY
OFFICE IN KIGALI, RWANDA
The
Mastercard Foundation is opening an office in Rwanda to support two new
initiatives:
Rwanda
Employment and Enterprise Development Initiative (REEDI)
will increase
productive employment for young people; expand access to financial inclusion
for tourism related businesses and improve the capabilities of, and
coordination between, key stakeholders, in the tourism and hospitality
industry; and,
Secondary
Education Teachers’ Initiative
which seeks to improve the quality of
teaching and learning in secondary schools.
An
office in Kigali provides an opportunity to oversee the management and
implementation of the two initiatives, drive the country-level coordination of
all Foundation interventions and represent the Foundation at a country level in
close liaison with senior management in Toronto, Canada.
THE
POSITION
The
Operational Support Assistant will report to the Director, Education and
Learning and Youth Livelihood with a dotted line to the Senior Program Manager,
Youth Livelihoods and work directly with team members in the Country Office.
This position will have frequent interactions with other Foundation staff in
Toronto, Canada. The successful candidate will demonstrate the
Foundation’s core values – Achievement, Innovation and Collaboration.
Specific
Responsibilities
  • Act
    as initial contact for individuals contacting the office and advise
    regarding the most appropriate avenues to handle efficiently.
  • Build,
    liaise and sustain relationships with employees, external stakeholders and
    general public on behalf of the Country Office.
  • Provide
    administrative support to all Kigali office staff.
  • Manage
    and coordinate calendars including prioritizing and resolving scheduling
    conflicts as required.
  • Coordinate
    and/or support global travel arrangements including hotel bookings,
    ground/air transportation, travel itineraries and meeting briefs in
    advance of all trips. This could also include visas, mobile roaming
    packages and expense reports.
  • Act
    as the office’s first point of call for any queries and answer internal
    and external calls promptly and politely.
  • Assist
    with budget preparation and forecasting.
  • Prepare
    meeting documents and manage material as appropriate.
  • Assist
    with special projects.
  • Facilitate
    other administrative processes as needed.
  • Facilitate
    internal communication within the team.
  • Schedule
    meetings and coordinate related logistics such as room bookings, catering,
    refreshments, and document preparation for all attendees.
  • Coordinate
    logistics of project meetings and events including scheduling and hosting
    of external guests.
  • Create,
    maintain and update the organization of files and records for both teams.
  • Manage
    agenda and chair bi-weekly FI and YL team meetings.
  • Maintain
    organization of the database, shared network drives and SharePoint sites.
  • Oversee
    and manage facilities and office management which would include ordering
    and maintaining supplies, health and safety, etc.
  • Other
    duties as assigned.
Skills,
Qualifications, and Experience
  • Successful
    Completion of a College diploma or University degree.
  • Minimum
    three (3) to five (5) years of experience in an Administrative Assistant
    role in a fast-paced environment.
  • Local
    knowledge and experience preferred.
  • Ability
    to cope with flexibility, thrive with energetic colleagues, and take
    initiative.
  • High
    level of proficiency with current technology including; Microsoft Office,
    with an emphasis on Word, Excel, Outlook and PowerPoint.
  • Strong
    attention to detail with an aptitude for proofreading, suggesting
    alternatives and making modifications.
  • Ability
    to plan ahead and manage work in order to meet deadlines.
  • Excellent
    prioritization and time management skills.
  • Excellent
    interpersonal skills, exhibiting grace under pressure.
  • Ability
    to analyze financial data (budgets) and format Word or PPT documents.
  • Excellent
    initiative and possess a “take charge” attitude and sense of
    ownership.
  • Strong
    communication skills in English; written and spoken.
  • Driven
    and results-oriented.
  • Service
    oriented with a willingness to take on a variety of tasks/activities.
  • Must
    be able to work independently with little direction or supervision, and
    possess ability to coordinate and manage multiple projects.
  • Flexible
    and adaptable to changing priorities.
  • Ability
    to set and achieve clear objectives.
  • Professional
    maturity. 
  • Sensitivity
    to working within different cultures.
  • Impeccable
    integrity.
BENEFITS
AND COMPENSATION
The
Foundation offers an excellent benefits package and a salary that is
commensurate with experience.
LOCATION
This
position is located at the Foundation’s office in Kigali, Rwanda.
TO
APPLY
Applications
will be accepted on a rolling basis, with the position beginning immediately.
Please email your resume along with a cover letter explaining your interest in
the position to humanresources@mastercardfdn.org,
indicating “Operational Support Assistant” in the subject line of your email.
All applications are appreciated; however, please note that only those
candidates selected for an interview will be contacted.
APPLICATION
DEADLINE
The
application deadline for this posting is August 4, 2017.
The
MasterCard Foundation welcomes and encourages applications from all
individuals. Accommodations are available on request for candidates taking part
in all aspects of the selection process
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