Malawi Communications Regulatory Authority (MACRA) Quality Assurance Officer (Grade MA6) Job Vacancy in Malawi

The
Malawi Communications Regulatory Authority (MACRA) is a statutory body
established under the Communications Act (CAP 68:01) of the laws of Malawi, to
regulate the provision of communication services in Malawi in the areas of
telecommunication, broadcasting and postal services.
MACRA is
inviting suitable persons to apply for the following position tenable at its
Blantyre offices.

Quality
Assurance Officer (Grade MA6)
Job
Purpose
The
Quality Assurance Officer ensures that licensees adhere to minimum technical
requirements as per their licence terms and conditions. The incumbent will
report to the Quality Assurance Manager.
Responsibilities
·        
Carry out
technical audits (e.g. quality of service drive tests) when necessary
·        
Monitor
network performance of all telecom service providers in accordance with the
agreed quality of service targets and take necessary action.
·        
Work in
liaison with all engineers from telecom service providers to ensure that
network performance measurements are carried out.
·        
Keep an
updated log of all quality of service issues
·        
Carry out
equipment type approvals.
Qualifications
and Experience
The
desired candidate must possess the following qualifications and experience:
·        
Must have
an Advanced diploma in Telecommunications or its equivalent. A degree will be
an added advantage
·        
Must have
high quality inter-personal skills
·        
Knowledge
of equipment type approval
·        
Must have
at least 3 years of work experience in network Key Performance Indicators
measurements and interpretation
·        
Must have
good working Knowledge of SS7 signaling (CAP,INAP,MAP, ISUP,SIGTRAN)
·        
Be
flexible to work on shift or odd hours.
If you
feel you meet the above requirements, please submit applications clearly
indicating the position you have applied for, to:
The
Director General,
Malawi
Communications Regulatory Authority (MACRA),
Private
Bag 261
Blantyre
Closing
date is 11th August, 2017.
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