Leading FMCG Company Graduate Interns Jobs Vacancies

CornerStone
Staffing – Our client, a big player in the FMCG Industry, is recruiting
suitably qualified candidates to fill the position below:

Job
Title: Summer Internship programme
Location: Lagos
Slot: 100

Job
Description

The
internship program is designed to provide real-world experience that is
directly related to your academic discipline and career goals and provide
you a better understanding of career options for your degree.
The
following internship positions are currently available: Marketing, Sales,
Commercial, HR, IT, Supply Chain, Finance, Customer Operations.

Components
of the program include:

Hands-on
experience working as a member of a specific department and team.
Assigned
projects to accelerate learning of key functions/process.
Cross-functional
departmental exposures within the corporate office.
Tours
and exposure to other business areas (e.g., stores, distribution center)
to ensure full understanding of the company structure and strategy.
End
of program presentation of project findings, and recommended course of
action to executives.

Requirements

Years
of Related Professional Experience: 1 – 2 years
Minimum
of 2:1
Recent
graduates can be considered/About to complete and/or completed NYSC
Proficient
in word, excel, power point, etc.
Good
written and verbal communication skills.
A
passion for retail, and interested in being part of crafting the future of
retail.

Job
Title: Customer Service Intern
Location: Lagos
Slot: 200

Job
Description

This
is a 6-month paid learning experience with the team of passionate, fun and
energetic people who save the day for 150 million customers one call at a
time.

Responsibilities

Deliver
prompt and professional solutions for customer inquires via phone, email,
on-line chat and one-one communication etc.
Must
effectively manage different communication channels:resolve customer
complaints via all available phone, email.
Direct
or route customer calls to appropriate personnel for assistance.
Work
with customer service manager to ensure proper customer service is being
delivered.
Handle
complaints, provide appropriate solutions and alternatives within the time
limits; follow up to ensure resolution.
Handle
dissatisfied customers in a polite and professional fashion.
Track
and follow-up all customer requests in a timely manner.
Compile
reports on overall customer satisfaction.
Identify
and assess customers’ needs to achieve satisfaction.
Track
and follow-up all customer requests in a timely manner.
Compile
reports on overall customer satisfaction.
Identify
and assess customers’ needs to achieve satisfaction.

Knowledge,
Skills, and Experience

Minimum
BSC /HND required in any field. 3 years relevant experience
Computer
skills including the ability to spreadsheet and word-processing programs
at a basic proficient level
Effective
communication and interpersonal skills (both written and verbal)
Self-motivated
and able to work independently and in team environments
Proficient
skills with Microsoft Office software including Word, Excel, PowerPoint
and Outlook
Ability
to multi-task and manage several projects simultaneously
Exceptional
customer service and follow up skills.