United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.
We are recruiting to fill the positions below:
Job Title: Team Member, Global Batch Operations
Location: Nigeria
Reporting Line: Functionally reports to: Head CBA Support
Responsibilities
- To Provide 24X7X365 access to Finacle application to the entire UBA
- Ensuring smooth running and availability of Finacle 24 x 7 for UBA.
- EOD/EOM/EOY run on Finacle, Finnone, Fundtech
- Ensure Daily Generation and transmission of SWIFT statement on daily basis
- Ensure daily generation and transmission of E-statement to subscribers
- COT and Credit interest run on Finacle
- Ensure that ALL Finacle and csis services are up and running on 24 x 7 basis.
- General parameter review and set up/modification
- Scheme parameter set up, review and modification
- Liaise with consultant on EOD/Processing issues
- Business Office Sol creation and set-up
KPIs:
- Timely release of system to users
Qualifications and Experience
- BSC and other professional qualifications.
- Minimum years of experience – 2-5 years’ work experience in relevant field
- Certifications – Having a certification from a reputable institution will be an added advantage
- Minimum of 2 years cognate Banking experience
- Good knowledge of Banking
- Finacle Administration
- Knowledge of SQL
- Knowledge of Bank policy and best practices
- UNIX skills
- Reporting skills
- Interpersonal skills
Interested and qualified candidates should:
Click here to apply
Job Title: Team Member, Enterprise Application Support
Location: Nigeria
Reporting Line: Team Lead, Enterprise Application Support
Responsibilities
Documentation of Enterprise architecture baseline:
- Ensure proper documentation of Enterprise Application support process/procedures and Configuration items.
- Ensure up-to-date procedures for both end-users and operators of these systems
Process Optimization:
- Ensure timely understanding of any new software integration into company systems
- Ensure preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software is carried out as and when due.
- Ensuring smooth running and availability of 99.99% Payment System Application 24 x 7 x 365
Project Delivery Effectiveness:
- Managing assigned projects and program components to deliver services in accordance with established objectives.
- Perform any project task as may be assigned by the Team Lead, Enterprise Application Support UBA Africa.
- Accuracy of application Configuration to reduced errors resulting from inaccurate configuration of data
- Take necessary and prompt corrective actions to ensure the achievement of set objectives
Issue Closure within TAT:
- Ensure that support Issue raised by the business are resolved within the agreed TAT.
- Ensure mitigation against future occurrences
Adhoc
- Render periodic report for management decision making
- Perform other duties as may be assigned by the Unit Head, Other Banking App Support & Monitoring
KPIs:
- Customer Satisfaction
- IS Audit & Regulatory exceptions relating to IT Operations & Infrastructure
- Internal Process
- Service uptime
- Closure of Issues within TAT
Qualifications
- Minimum of 2-5 years’ work experience in a relevant field
- Certifications; Having a certification from a reputable institution will be an added advantage
Interested and qualified candidates should:
Click here to apply
Application Deadline 24th December, 2020.