Jumia Nigeria Reconciliation Ops Associate Job Vacancy


Jumia
is Africa’s leading internet group, with already over 3,000 employees in more
than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia
Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top
talented leaders offering a great mix of local and international talents and is
backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

We
are currently looking for talented people with a passion for emerging markets
and Africa to join our team and embark on our exciting journey in the position
below:
Job
Title: Reconciliation Ops Associate Location
:
Lagos
Job
Type: Full-time
 
Job Description
  • As
    Reconciliation Ops Associate, your responsibility is to reconcile vendors
    account for orders communicated to ensure vendors books are balanced and
    provide visibility on transactions between items dropped off and payment
    received within the shortest possible time.
In
particular you will:
  • Processing
    payment within the 30-day vendor commitment to ensure the company promise
    to vendors is fulfilled.
  • Interacting
    with vendors via Zendesk to resolve all issues relating to the payment of
    items dropped off but not account for on SC.Managing the lost, defective
    and dedective damage queue to ensure queue is not infiltrated and payment
    is made within the shortest possible time.
  • Conceptualizing,
    brainstorming and creating engaging, informative, relevant and
    viral-worthy processes to enhance Jumia Mall and Jumia Services
    operations.
  • Works
    directly with Jumia services team to ensure items are correctly updated
    and packages are moved appropriately to avoid delay with payments.
  • Analyzing
    and Implementing global order agreement by ensuring global vendors returns
    are paid with the right exchange rate and transfer ownership to Jumia is
    done correctly for resale on the site.
  • Monitoring
    and enforcing timelines on lost status are duely followed to ensure writeoff
    is done within SLA.Protecting the business interest by identifying invalid
    claims from vendors and developing process flow to eliminate loop holes
    within the system
Professional
Skills & Qualifications
  • B.Sc
    Operations / Logistics & Supply Chain/Engineering or other related
    fields
  • Minimum
    of 3 years’ experience working in a fast-paced corporate environment
    preferably in a similar role
  • Excellent
    use of excel would be an advantage.
  • Good
    knowledge of the Online Marketplace and the Ecommerce Industry
  • Basic
    knowledge of HTML is an advantage
  • Advanced
    knowledge of Microsoft Excel and formula writing and interpretation
    required; VBA experience a plus;
  • Knowledge
    in using sophisticated ERP systems and developing work streams and
    work-arounds to accomplish the desired business task or requirement;
  • Experience
    working within a cross-functional and cross geographical environment
We
Offer
  • A
    unique experience in an entrepreneurial, yet structured environment
  • The
    opportunity to become part of a highly professional and dynamic team
    working around the world
  • An
    unparalleled personal and professional growth as our longer-term objective
    is to train the next generation of leaders for our future internet
    ventures
How
to Apply

Interested and qualified candidates should:
Click here to apply
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