IT Business Analyst (Recruitment Mission to The Middle East and North Africa), US-Washington

We are seeking
Business Analysts for the Technology and general Services Department. The
Business Analyst provides leadership in the application of technology to
achieve business outcomes. Persons in this position are expected to understand
business processes and how enabling technologies can be applied to achieve
business objectives. The Business Analyst has the ability to synthesize inputs
from many sources, and to bridge the relationship between business and
technology units. Effective communication and interpersonal skills are as
important as technical skills in this internal consulting role.

• Identifying opportunities to
  enhance business unit performance by utilizing knowledge of business
  priorities, conducting business process analysis, and applying knowledge
  of technology tools and applications.
• Developing the business case to
  convince business unit stakeholders to adopt new work practices and
  technologies.
• Overseeing or conducting the
  collection, documentation, analysis and communication of business and
  functional requirements, and ensuring understanding by technical team
  members.
• Working with business and
  technical teams to evaluate and select technical solutions, possibly
  overseeing or participating in the development of prototypes or proofs of
  concept; conducting presentations and facilitating discussions with users.
• Participating in the preparation
  of Requests for Information and Requests for Proposals for technology
  solutions.
• Overseeing or assisting in
  development of business case for change, including cost/benefit analysis
  and risks and feasibility studies.
• Participating in the design,
  selection, testing, and implementation of solutions.
• Serve as subject matter expert.
• Coordinating the quality
  assurance and testing process.
• Assessing user training needs,
  participating in the development and review of user documentation, and coordinating the
  development and delivery of user technical support and training. 
• Reviewing or participating in
  the development of implementation plans for new applications and work
  practices, including plans to manage transition to new work practices and
  applications.
• Monitoring and analyzing end user
  satisfaction with IT solutions and services. 
• Marketing IT services to business
  units by: educating customers on the value of IT services and how they
  meet business unit objectives; communicating technology strategies and
  plans; and promoting understanding of IT roles, processes and activities.

• Identifying, documenting and
  analyzing opportunities to improve business processes, and facilitating
  business unit adoption of new processes.
• Gathering, analyzing, and
  documenting business objectives and functional requirements.
• Developing business architecture
  and designs.
• Supervising more junior staff or
  outsourced service providers.
• In-depth functional and/or
  technical experience in one of the following areas would be desirable:
• Human Resources/Payroll/Pension
  (PeopleSoft)
• Financial Accounting/Travel
  (PeopleSoft)
• Business Intelligence (Cognos)
• Banking Systems (Oracle Flexcube)
• Administrative Applications (MS
  SQL Server, ASP.NET, SharePoint)

• Familiarity with a broad range of
  technologies supplemented by in-depth knowledge in specific areas of
  relevance.
• Ability to quickly grasp how new
  technologies work and how they might be applied to achieve business goals.
• Analytical skills that enable synthesis
  of inputs from many sources, and allow for strategic thinking and tactical
  implementation.
• Interpersonal skills that create
  openness and trust among colleagues.
• Facilitation and conflict
  management skills that enable effective working relationships.
• Spoken and written communications
  that are compelling, convincing and reassuring, and can articulate
  complex technical ideas to non-technical stakeholders.