Job Title: General Manager
REPORT TO: Chief Executive Officer – Group
Country: Rwanda
Job Description (Duties):
Our client Grofin is a Global leader and expert in growth finance across Africa and Middle East and is seeking to recruit result driven and motivated individuals for the Vacancies below;
Duties and Responsibilities:
* Build and develop a high performing team through embedding performance and coaching and modeling best practices at all times
* Discuss and finalize performance development plans and ratings for all staff
* Motivate staff and ensure that they are recognized through the GroFin recognition schemes
* Recommend reward allocation for staff, including bonus and pay increases
* Manage poor performances in line with GroFin process
* Determine and manage training needs analysis and succession plans for all staff
* Responsible for hiring staff with the assistance from HR. Ensure all vacancies are filled timorously in the local offices
* Responsible for ensuring the new staff members went through the GroFin induction process.
* Within the first two weeks of employment the GM will be responsible for discussing and formalizing the KPA’s for the new staff members
* Responsible for conducting exit interviews for all employee-initiated departures from GroFin with assistance from Human Resource Department
* Directly responsible for disciplinary action – initiate misconduct or incapacity charges, follow GroFin discipline processes together with HR and an independent chairperson. Build the case files
* Responsible for the annual business plan for each fund, aligned with the Group Strategy. Key element of the fund business plan is the fund investment and portfolio management strategy
* Report fund performance on a monthly basis with focus on key metrics and deviation management
* For in-country funds, report fund performance on a quarterly basis to investors and organize Investor meeting to discuss performance. Minute outcome of the meeting and distribute timorously
* Build and maintain professional relationships with local representatives of GroFin investors.
* Ensure compliance with Fund agreements, Fund side letters, ESG standards, KYC and Anti-Money Laundering measures
* Responsible for the annual country budget in accordance with the business plan, report on deviations and obtain approval thereof
* Accountable for achieving annual fund management fee income targets
* Ensure proper invoicing and collection of fees in line with agreed timelines
* Responsible for maintaining a healthy balance sheet both for GroFin and funds, including debtor management
* Responsible for strict cost management, reviewing all service provider quotations and on a monthly basis conduct detailed analysis of expense approvals, equipment maintenance, stationery consumption, telephone bills, sundry losses and staff costs
* Active involvement and accountability for making purchase business decisions within set limits.
* Provide clear direction to staff on the GroFin and Funds’ business objectives, translating and prioritizing into business performance measures at office level
* Understand and provide clear direction to office staff based on market analysis of target customer trends and competitor offerings
* Ensure that marketing materials are displayed in accordance with guidelines
* Brief staff on product and service updates and provide regular feedback on investment and business support performance
* Report regularly on client success stories and business
* Implement and manage GroFin’s client value management system in country
* Take ownership of the query / complaint resolution process
* Conduct quarterly query and complaint trend analysis and create action plans to prevent recurring issues
* Ensure all customer contact points in GroFin, including equipment are of high service standards
* Interact regularly with internal service providers to ensure fast and efficient service to customers
Necessary Qualifications:
* Economics, business or financial degree, MBA honors will be beneficial
* At least 5 years experience in a middle or senior management role
* Relevant sales and marketing experience
* Track record of deal origination & closing
* Strong local networks required
* Demonstrated entrepreneurship (within previous employment or own business)
* Strategic skills to align the local business to Group strategies
* Excellence in execution: local P&L management, cost control, driving for business results: “entrepreneurship at the local level”,
* Microsoft Office, in particular advanced Excel and PowerPoint
* Financial modeling and structuring
* Financial/management accounting
* Excellent to exceptional credit skills
How to Apply:
If interested, please submit in person a typed up-to-date CV and application letter with copies of your academic papers to;
NFT Consult – Uganda,Kisozi Complex, Plot 6/8 Kyaggwe Road, Nakasero
Tel: +256 0414237904 / 24, 0312266904
If applying online, please send an email to gfjobs@nftconsult.com. ( In the Subject line please indicate the position you are applying for i.e “General Manager”)
Attach your CV and application letter ONLY; please merge them into ONE file in MS word or PDF format.
DO NOT attach scanned academic papers or documents when applying online.
Closing Date: 2011-09-23
