Position: Front Office
Department: Administration
Supervised by: Human Resource Manager
Industry: IT
Summary
Attend to customers and visitors with inquiries on the phone and face to face. Supply information regarding the company to customers and general public.
Key Tasks
• Handle switchboard by answering, screening and directing calls
• Take and relay messages including fax messages
• Deal with queries from the public and customers
• Create and maintain contact lists by regularly updating the contact database
• Ensure knowledge of staff movements in and out of the company
• General administrative and clerical support
• Support departments in making external calls
• In liaison with Telecom department ensure telecommunication lines are working and report faults if any
• Prepare letters and documents
• Receive and sort mail and deliveries
• Tidy and maintain the front office
• Any other duties as assigned
Knowledge and Skills Requirement
• Diploma in Public relation and certificate in secretarial will be an added advantage.
• IT background will be an added advantage
• 2 years experience in Front Office position
• Age 23-28 years
• Presentable
• Good organizational skills
• Good keyboard skills
• Excellent communication skills both written and verbal
• Understand the necessity of confidentiality
• Ability to work with diversity and stress tolerance.
Interested candidates can send their resume to recruitment@workforceassociates.net
Indicate on the subject line FRONT OFFICE POSITION.
