Fast Service Group(FSG) Flight Attendants Trainee Jobs Vacancies in Rwanda

Please be careful while dealing with Fast
Service Group(FSG). They have been accused of asking for money from applicants in an irresponsible way.

Fast
Service Group(FSG) is an investment group of companies operating in Africa, Europe
and Asia. Fast Service Group owns and manage companies like Fast Track Limited,
Fast Jet Air Company in South Africa, Tanzania and Zambia, Fast Logistics Limited,
as well as Easy Jet Air Company-Europe. FSG oversee the overall staffing, recruitment
and quality control of all staffs employed in the subsidiary companies in Africa,
and Europe.

Fast
Jet Company Ltd, which is recognised as the most affordable and economical air
flight in Africa has recently established its flight route to Zambia and South
Africa from Tanzania, Fast Jet Company is also looking forward to start flight
route from Tanzania to Kigali-Rwanda early this year.

2014/2015
Flight Attendant Job Trainee Program (FAJoT-Program); is a program designed to
provide Rwandan youth with opportunity to work in our aviation companies in Africa
specifically the new air route from Dar es salaam-Tanzania to Kigali-Rwanda.
Under this program, candidates are selected from a group of applicants, trained
for air cabin/flight attendant jobs. Fast Service is providing this training
opportunity FREE OF CHARGE, successful candidates will enjoy working with us in
the position mentioned below

To
ensure maximum involvement as well as maximum customer service provision to our
future customers. Fast Service Group is looking forward to recruit new
potential.

Rwandan
youth in the position of Air Cabin crew/Flight Attendant

Job
Description

The
role of an air cabin crew member is to provide excellent customer service to passengers
while ensuring their comfort and safety throughout the flight. They are trained
to deal with security and emergency situations which may arise and can administer
first aid to passengers. Air Cabin crew/Flight Attendant ensures that all
emergency equipment is in working order prior to take off and that there are
enough supplies for passengers. They also

help
passengers to board the plane and give a demonstration of safety procedures and
equipment.

Air
cabin crew strives to make the flying experience a pleasant one for the passengers
and will serve refreshments and meals and sell gifts and duty-free items. Cabin
crew may work on short or long-haul flights.

Job
Type: Air Cabin Crew/Flight Attendant Job Trainee Program

Job
Title: Flight Attendant

Available
Positions: 15 Females and 10 Male

Job
Location and Subsidiary Company: Tanzania and Rwanda, at FastJet Airlines

Qualification
|Who is Qualified to Apply?

·
Must be a Rwandan citizen by birth or registration

·
Must be graduate in the level of certificate,
diploma, advanced diploma/high diploma, and or degree in economics, mass
communication, business management, hotel management, tourism, marketing,
journalism, public relation, sociology, education.

·
High school graduate with experience
in marketing, customer service and other community related works can apply.

·
Age limit: minimum age required is 18, and maximum age limit is 35 years

·
Energetic and good standard of health and
fitness

·
Youth below 30 years of age are emphasized to
apply

·
Minimum height requirement is 5’0 and usually
that height is to be proportion
to weight.

·
Good hearing and Eyesight, although glasses and
contact lenses are allowed on board;

·
Valid passport permitting unrestricted travel
in East Africa. (if you don’t have a passport, Fast Service Group will support
successful candidate)

Candidates
also need to show evidence of the following:

·
Communication
skills;

·
Confidence
in dealing with a range of people;

·
The
ability to work as a team member (different teams may be worked with every day)
and be supportive of colleagues;

·
Competence
in handling difficult situations and the ability to remain calm under pressure
and in emergency situations;

·
The
ability to be tactful and diplomatic but also assertive when necessary;

·
Commercial
awareness and sales skills;

·
Flexibility
in working unsocial hours on any day of the year;

·
The
ability to work quickly and efficiently, often to tight time constraints;

·
Numeracy
skills for handling cash, including foreign currency;

·
The
ability to work in a confined space.

·
Candidates
who are fluent in English, Swahili and French shall have an added advantage.

Duties and
Responsibilities

What will be your regular responsibilities
as a cabin crew and or air hostess

Typical
work activities

Tasks
may vary slightly depending on whether it is a short or long-haul flight and the
size of the team you are working in. However, they typically include:

·
Attending
a pre-flight briefing, during which air cabin crew are assigned their working
positions for the upcoming flight. Crew are also informed of flight details,
the schedule and if there are passengers with any special requirements, such as
diabetic passengers, passengers in wheelchairs or the number of infants on
board;

·
Carrying
out pre-flight duties, including checking the safety equipment, ensuring the
aircraft is clean and tidy, ensuring that information in the seat pockets is up
to date and that all meals and stock are on board;

·
Welcoming
passengers on board and directing them to their seats;

·
Informing
passengers of the aircraft safety procedures and ensuring that all hand luggage
is securely stored away;

·
Checking
all passenger seat belts and galleys are secure prior to take-off;

·
making
announcements on behalf of the pilot and answering passenger questions during
the flight;

·
Serving
meals and refreshments to passengers;

·
Selling
duty-free goods and advising passengers of any allowance restrictions in force
at their destination;

·
Reassuring
passengers and ensuring that they follow safety procedures correctly in
emergency situations;

·
Giving
first aid to passengers where necessary;

·
Ensuring
passengers disembark safely at the end of a flight and checking that there is
no luggage left in the overhead lockers;

·
Completing
paperwork, including writing a flight report.

What is the
recruitment process like?/ How is Recruitment Process Carried Out?

After
receiving candidates cv, application letter, pictures and other testimonies, 70
candidates are short-listed and undergo an initial screening for authentication
before being selected. Finally, only 25 out of 60 shall officially receive
Training and Job Trainee Offer Letter to attend training session which will be
conducted in Dar es Salaam -Tanzania and Kigali-Rwanda. Candidates who fail to
make it through the initial screening process and who will not make it through
out online aptitude test may reapply after six months. Fast Service Group
through its subsidiary aviation company called Fast Jet shall provide
accommodation, meal and allowances for trainee who will be selected.

Training

The
majority of our training courses are conducted at our Fast Jet Training Halls
in Dar and South Africa. Practical Training shall be conducted at Dar es salaam
Airport and Kigali-Rwanda and will last for 2 months in total.

Training
Topics:
Subjects studied on the Cabin Crew training course include:

·
Safety
Equipment and Procedures (for the Airbus A319)

·
First
Aid

·
Aviation
Security and Dangerous Goods

·
Customer
Service

·
Customer
Behaviours and Psychology

·
Cabin
Service and Uniform Standards

·
On
board security threats (e.g terrorism, robbery and kidnapping)

Salary and
other Benefits

Among
other benefits, the employed trainee shall enjoy the following

·
Monthly Salary, $ 812 per month (net salary)

·
Health
Insurance, and other related benefits

·
Accommodation, paid at the most economy rate per
month

·
Paid leave per year

How to Apply

Prepare
the soft copy of the following;

·
Application Email (The body must contain among
other things your full name,
age, current address and contact information. Please explain in your email if you
have a valid travelling passport)

·
Current CV/Resume

·
Employment record if any

Send
your Application to jobrecruitment@fastservice.com

Only
shortlisted Candidates shall be contacted to submit their certificates and
other testimonies Application Deadline: 31st July, 2014 Application
Opening: 20th May 2014

Contact
Person

Joel
Mkama

Director
of Trainee Programs

Fast
Service Group-Africa- Tanzania Office

Box
3238, Mikocheni B | Dar es Salaam

Phone:
+255 (0)764099458

Fax:
+255778356236

Email:
jmkama@fastservice.com

Email:
info-africa@fastservice.com