Office Intern his job is to assist customers with the planning and booking
aspect of their vacation or stay. He may support customers in person, on the phone,
online or a combination of these. He/she answer customers’ questions make
travel suggestions.
DUTIES: Make Reservations The main duty of a Front Office Intern is to assist
customers with planning and booking reservations.
This can mean booking a hotel
room, a car rental, airplane tickets, a cruise package or tickets to a show.
They may also help plan travel itineraries by suggesting local tourist
attractions and places of interest. They then process payments and send the
details and confirmation to the guest. When issues arise with reservations, the
Front Office Intern is often contacted to sort out the issues. Provide Customer
Service Front Office Interns must be very knowledgeable on the services they
are selling or promoting. Customers will often have questions throughout the
booking process and the Front Office Intern is expected to answer them. If the
question is not something the Front Office Intern knows or has immediate access
to, it is their responsibility to obtain the answer and get back to the
customer. Sell Services and Product Selling services and products are also a
key duty of Front Office Interns. They are often encouraged to upsell by
offering their clients additional services or special packages.; car rental
facilities sell additional insurance packages and car upgrades. This stage, can
lead to permanent employment.
internship (Stage) is best suitable for students, fresh passouts from
university who want to understands corporate world and need on job training.
Also, after finishing the internship period of 3 months it might or might not
lead to any sort of permanent employment as it will depend on the performance
of the trainee.
· Fluency in English, French or
more languages · Call center
experience / sales experience ·
Advance computer skills · To
have Graduation in Tourism, communication, Management or similar
· Driving license is must
This is an unpaid internship (stage), so no payment will be reimbursed at the
end of the month.
TO APPLY · Send your resume/cv
along with passport size photo and all school and university documents scan on
email rohit@europcar.rw