ETAD Consulting Limited Chief Operating Officers Jobs Vacancies in Nigeria

ETAD
Consulting Limited – We are passionate about what bothers on employment
relations and the players in the system in ensuring effective performance and
productivity. We provide expert advice and render support services for
organizations in other to maximize potentials and opportunities within their
reach for growth.

We
are recruiting to fill the position below:

Job
Title:
Chief Operating Officer
Location: Lagos

Job
Description

To
provide leadership and manage day-to-day operations of the Company’s field
operations including commercial and operations activities and support the
MD/CEO in developing and executing strategies and policies that ensure
operational performance, growth, sales performance and profitability.

Responsibilities

Drive
distribution network improvements for maximum customer benefit within the
approved budget.
Improve
documented Standard Operating Procedures and enforce compliance with these
procedures.
Establish,
in close partnership with the CEO, metrics to manage key elements of the
company’s operational performance required to meet both customer and
financial expectations.
Work
with CEO to maintain a healthy corporate culture that aligns with defined
core values Integrity, Performance and Customer Service.
Establish
and monitor operational performance against goals, ensure Managers provide
quality regular reports and provide regular updates/reports to Executive
Management.
Drive
construction projects and other network improvements according to
cost/benefit analysis as approved by the MD/CEO.
Enforce
the company’s core values of integrity, customer service and performance.
Review,
update and manage the company’s operating policies and procedures.
Drive
constant improvement in customer service and ensure that customer issues
are addressed promptly and professionally.
Lead
customer relationship management.
Train,
motivate, direct and coach to ensure quality personnel are retained within
the operations functions and participate (in conjunction with HR) in the
process of recruiting staff for Operations.

Expectations

A
Bachelor’s Degree in Engineering
MBA
or Master’s Degree in any related field is an added advantage
Minimum
of 10 years relevant experience in a utility company, out of which Five
(5) years must have been spent at Senior Management/Executive Management
LeveL
Strategic
and Analytical Thinking
Strong
Leadership Skills
Change
Oriented and Result Focused
Ability
to effectively engage the Executive and Board
Negotiation,
Public Speaking and Presentation Skills