Customer Service Attendant Jobs in Botswana

JOB ADVERTISEMENT
Immediate Cashloan Assist, a newly established 100% citizen owned micro-lending
business invites suitably qualified candidates to apply for the following;

CUSTOMER SERVICE
ATTENDANT ( X2 )

POSITION SUMMARY
Reporting and taking instructions from the Principal Officer, benchmarking on
best customer service practices and perfor

m daily office duties as required.
QUALIFICATIONS AND EXPERIENCE
– BGCSE plus any short course certificate
– Certificate in Customer Service or Public Relations will be an added
advantage
– Proven work experience or attachment

KEY PERFORMANCE
AREAS
– Create, review customer files and make follow-ups on outstanding debts
– Attend to customer queries and requests
– Maintain quality service by benchmarking on best practices
– To perform other daily office duties

REQUIRED SKILLS AND
COMPETENCIES
– Confident problem solver, team player and decision maker
– Communication and interpersonal skills
– Intermediate level computer literacy
– Ability to work without close supervision
– Ability to listen and carry out instructions timely
– Quality service delivery
– Strong capacity to manage relationships with customers

Suitable candidates
are invited to submit the cover letter, detailed curriculum vitae, certified
copies of certificate and a minimum of 2 traceable references to;

The Managing
Director
Immediate Cashloan Assist
P.O Box 1426
Palapye
or by email to; immediateca@gmail.com
Deadline of application; 30 June 2016

We regret that only
suitable candidates who are shortlisted will be contacted.

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