Position name: Customer Engineer – Electrical / Electronics Engineering
Position Description
The Customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the Technical/Service Manager.
The Customer Engineer will have ownership of the customer problems or incidents until the situation has been resolved to the customer’s satisfaction and/or within the parameters of the agreed upon Service Level Agreement (SLA).
Education and Experience
Education: A Minimum mean grade of C+ at O level or equivalent is a mandatory requirement.
Training
• An ordinary level diploma or equivalent from a recognized institution in electrical or electronics.
• Computer Skills will be of added advantage.
Experience Preferred: Fresh graduates only
Please send application and CV to: electronics_electricals@yahoo.com by 18-01-2012.