Founded in 1959, Computer Sciences Corporation
(CSC) is a leading global information technology (IT) services company. CSC
provides innovative solutions for customers around the world by applying
leading technologies and CSC’s own advanced capabilities. These include systems
design and integration; IT and business process outsourcing; applications
software development; Web and application hosting; and management consulting.
(CSC) is a leading global information technology (IT) services company. CSC
provides innovative solutions for customers around the world by applying
leading technologies and CSC’s own advanced capabilities. These include systems
design and integration; IT and business process outsourcing; applications
software development; Web and application hosting; and management consulting.
Global Technical Support Engineer – based in KL, Malaysia
Responsibilities
- Work directly
with customers (developers- merchants) and internal teams on
post-integration (live) issues. Troubleshoot technical issues related to
client code and libraries, connectivity, networking, product software,
hardware, etc. - Assist with
the integration and configuration - Support
merchant onboarding and account configuration. - Communicate
live issues to merchants and internal stakeholders. Identify and
submit defects. - Help develop
technical content (sample code, white papers, FAQs, blogs, etc.). - Participate
in the development of tools, systems and processes to improve
productivity.
Technical Skills:
- Experience in
two or more of the following: Java, C++, C#, VB.NET, PHP, Perl, Ruby,
Python, SQL, Web Services, HTML, JavaScript, NVP, JSON, XML, SOAP, and
REST. - Experience
with shell scripting and Linux/Unix commands. - Understanding of web technologies, including
the HTTP protocol
and TCP/IP - Understanding
of firewalls and proxies. - Experience
with mobile operating systems, such as Android and iOS, is a strong plus. - Understanding
of payment processing and gateways is a plus.
Requirements:
- BS, BSEE, CS
or other relevant technical degree. - Two+ years of
working experience in a Software Product Development or Technical Support
role. - Strong English written and verbal
communication skills are required. Knowledge of Mandarin, Cantonese, Thai,
Korean, Bahasa Indonesia or Bahasa Malaysian is a strong plus. - Ability to work in a global environment.
- Must be open
to on-call and off business hours escalations from customers. - Fresh
graduates with one year internship experience are welcome to apply
Interested candidates please email your latest
resume in MS word format to aquek@csc.com including the
following for faster processing:
resume in MS word format to aquek@csc.com including the
following for faster processing:
1) current and expected salary
2) date of availability
We regret that only shortlisted candidates will be
notified.
notified.