Call Centre Agent at International Health Management Services Limited

Call Centre Agent at International Health Management

International Health Management Services Limited is a foremost Health Maintenance Organization (HMO) and a major player in the industry with offices in Lagos and branches across the country.
Due to steady growth and expansion, we seek to fill the under-listed positions with competent, experienced and dedicated individuals:

Job Title: Call Centre Agent
Responsibilities
– Handle all incoming calls from Clients. Enrollees, Care Providers and prospects with the aim of resolving every enquiry and complaints,
– Ensure proper and accurate documentation of all enquiries, requests and complaints and resolutions.
– Authorize Care Providers to deliver specific care according to the established pre-authorization guidelines,

Requirements:
– Registered Nurse (RN) preferably male
– Additional post-RN qualifications will be an advantage
– Minimum of 2 years work experience.

Method of Application
Qualified and interested candidates should send their Curriculum Vitae as an attachment to jobs@ihrnsnigeria.com

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