Britam,Claims Assistant- Medical Jobs Vacancy

Britam is
a leading diversified financial services group, listed on the Nairobi
Securities Exchange. The Group has interests across the East African Region and
offers a wide range of financial products and services in Insurance, Asset
Management, Banking and Property. The product range includes, life, health and
general insurance, pensions, unit trusts, investment planning, wealth
management, off-shore investments, retirement planning, discretionary portfolio
ma

nagement, property development and private equity.

We
wish to fill the above position in our Rwanda Subsidiary – Britam Insurance
Company (Rwanda) Ltd. Preferred candidate Rwandese national.

Key
Responsibilities

Review
documents and pertinent requirements regarding an insurance claim
Ensure
that the insurance claim made by the claimant is complete in form and
complies with the documentary requirements of an insurance claim
Advice
claimants regarding basic matters about their insurance coverage in
relation to the insurance claim
Respond
to both internal and external claims inquiries concerning benefits, claims
process, service providers, and the filing/completion of proper forms
Record
all claims transactions
Prepare
claims registers for claims meetings and update the various claims reports
Prepare
initial claim letter and mail to insured, along with appropriate forms for
completion
Track
and follow up on receipt of necessary forms
Perform
any other duties as may be assigned from time to time

Working
Relationships – Internal & External

Accountable
to the Supervisor, Medical Claims
Required
to liaise and work closely with the other departments as may be necessary

Clients

Service
providers

Knowledge,
experience and qualifications required

Diploma
in Nursing
Basic
understanding of insurance concepts
One
year experience in claims processing

Technical
Competencies

Knowledge
of insurance industry and concepts
Knowledge
of medical claims processes and procedures
Knowledge
of insurance regulatory requirements

Essential
Competencies:

Learning
and Researching : Rapidly
learns new tasks and commits information to memory quickly; demonstrates an
immediate understanding of newly presented information; gathers comprehensive
information to support decision making at management level; learns from
successes and failures and seeks colleague and customer feedback.

Working
with People: Shows
respect for the views and contributions of other team members; shows empathy;
listens, supports and cares for others; consults others and shares information
and expertise with them; builds team spirit and reconciles conflict; adapts to
the team and fits in well.

Applying
Expertise and Technology: Applies specialist and technical
expertise; uses technology to achieve work objectives; develops job knowledge
and expertise (theoretical and practical) through continual professional
development; demonstrates an understanding of different organisational
departments and functions.

Delivering
Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction;
exhibits high standards for quality and quantity; monitors and maintains own
quality and productivity; works in a systematic, methodical and orderly way;
consistently achieves projects goals.

Following
Instructions and Procedures: Follows procedures and policies; keeps
to schedules; arrives punctually for work and meetings; demonstrates commitment
to the organisation; complies with legal obligations and safety requirements of
the role.

Adhering
to Principles and Values: Upholds ethics and values; demonstrates
integrity; accepts diversity; display individual responsibility towards the
community and the environment; models the organisational values during every
day interactions.

How
to apply:

If
you believe you are the right candidate for the above position and can clearly
demonstrate your ability to meet the criteria, please submit your online
application to us on or before 8th September 2017, at http://careers.britam.com