Britam Insurance Company (Rwanda) Ltd Business Analyst – Regional Business Unit Job Vacancy

Britam
is a leading diversified financial services group, listed on the Nairobi
Securities Exchange. The group has interests across the Eastern and Southern
Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan,
Mozambique and Malawi. The group offers a wide range of financial products and
services in Insurance, Asset management, Banking and Property.

VACANCY: BUSINESS
ANALYST – REGIONAL BUSINESS UNIT

REPORTING
TO: CHIEF
EXECUTIVE OFFICER

Britam is
a leading diversified financial services group, listed on the Nairobi
Securities Exchange. The Group has interests across the East African Region and
offers a wide range of financial products and services in Insurance, Asset
Management, Banking, and Property. The product range includes life, health and
general insurance, pensions, unit trusts, investment planning, wealth
management, off-shore investments, retirement planning, discretionary portfolio
management, property development, and private equity.

We
wish to fill the above position in our Rwanda Subsidiary – Britam Insurance
Company (Rwanda) Ltd. Rwandese candidates are preferred.

Key
Responsibilities

Process
Reviews:

Review,
understand and internalize existing business processes through literature
review and stakeholder interviews;
Review,
understand and internalize Britam’s 2016 – 2020 group strategy together
with the proposed Project Jawabu future state (To-Be) process maps.
Project Jawabu is Britam’s Digital Transformation initiative that looks to
fully automate Britam front and back office operations;
Develop
detailed Microsoft Visio process flow diagrams for all Britam future state
processes;
Develop
detailed operational procedure documents/manuals for all Britam future
state processes.

Business
Analysis:

Conduct
workshops with all Business unit stakeholders to ensure approval of all requirements
specifications & use case material is achieved;
Verify
& approve all design solutions and test cases to ensure the business
requirements have been met;
Deliver
improvements to the Business through standardizing Requirement
Specifications, Use Cases, Test Cases, and synergy identification
documents;

Project
Management

Undertake
project initiation activities including preparing a project charter and
business case for assigned projects;
Translates
the project mandate into the detailed concept, defining benefits,
analyzing interested parties, and defining deliverables;
Responsible
for providing strategic project planning, including resource planning,
preparing a comprehensive project schedule and project budgeting;
Mobilise
project team consisting of internal business users, IT experts, business
partners, and third-party suppliers;
Lead
the project team in the execution of project activities ensuring required
quality standards are adhered to
Vendor
management to ensure the project is delivered on time, on the scope and
within budget;
Project
risk management including carrying out risk assessments and designing and
implementing risk mitigation initiatives;
Develop
and implement a communication and change management plan for the project;
Develop
and implement a stakeholder management plan to ensure project success;
Updates
the project plan as the project progresses, assess risk, resolves issues
and reports;
Manage
project CAPEX and OPEX budgets;
Provide
periodic project status reports to key stakeholders;
Employ
business analysis, system design and system testing methodologies to
manage quality of project deliverables ensuring business requirements are
fully met;
Ensure
appropriate handover of the project including the documentation of lesson
learned and a submission project report;
Ensure
proper integration (by appropriate communication and documentation) of the
deliverables into existing IT infrastructure and business processes

Key
performance measures

Project
Delivery;

Time
– N0 more than 10% schedule slippage.
Cost
– No more than 10% budget overrun.

Quality
– 90% of business requirements correctly delivered with project go-live.

Working
Relationships – Internal & External

Internal
Relationships:

The
Project Manager will be:

Accountable
to the CEO and Program Manager
Work
collaboratively with other project team members
Required
to liaise and work closely with respective departmental/business heads,
business process owners, program management office, risk & compliance,
and internal audit departments.

External
Relationships:

System
implementation partners

Knowledge,
experience, and qualifications required

University
degree in Computer Science, Information Technology, Engineering or
equivalent;
Project
Management Expertise: Certification in Prince2 or PMP would be an added
advantage;
Minimum
of 2 – 4 years’ experience in a similar role;
Experience
in managing a Document Management System (DMS) implementation in a
financial services organization;
Business
analysis and process design experience.

Technical
and functional competencies

Ability
to customize project management processes, tools, and templates as
required for the project
The
expert on Microsoft Project Management Tools.
Excellent
analytical and organization skills, including the proven ability to adapt
to a dynamic project environment and manage multiple concurrent projects.
Strong
skills in Process Mapping and Business Process Reengineering
Strong
analytical skills with a demonstrated ability to extensively analyze
business processes and workflows
Effective
communication (verbally and in writing)
Ability
to reconcile key stakeholder interests, conflicting priorities, and
business strategy
Ability
to effectively prioritize and execute tasks in a high-pressure environment
Attention
to detail

Core
Competencies:

Plan,
direct and apply efficiencies and resources in order to optimize output
and profitability against time, cost and team targets;
Ensure
that department priorities are adhered to and effectively communicated;
Ensure
competent and effective people resources through appropriate coaching,
development and people supervision as appropriate;
Embody
a high performance, proactive culture;
Effectively
ensure the adherence to key performance areas, deadlines and goals in
order to optimize operational effectiveness;
Effectively
communicate resource needs, possible opportunities and achievements to
management in order to aid them in their decision-making;
Understand
and communicate objectives in relation to the larger organizational
impact;
Effectively
disseminate knowledge within the correct context;
Appropriately
model the company values while setting the pace and energy for delivering;
Effectively
manage and communicate change within the department in order to increase
staff and process effectiveness;
Provide
access to accurate and consistent information and services across all
channels;
Ensure
a seamless experience for clients;
Improve
service delivery for clients;
Engage
in a continuous brand building to become the trusted partners to clients.

If
you believe you are the right candidate for the above position and can clearly
demonstrate your ability to meet the criteria, please submit your online
application to us on or before 24th September 2018, at https://www.britam.com/careers