BBOXX Capital Rwanda,Repair Supervisor Jobs in Rwanda

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1. Repair
   and refurbish all BBOXX components
2. Escalate
   all unsolvable issues to product support
3. Follow
   BBOXX refurbishment processes
4. Maintain
   a clean and tidy working area
5. Use
   best practices in stock management
6. Accurately
   report of all repairs and refurbishments

1. Supervision
   of all aspects of the testing, repair and refurbishment process.
2. Scheduling
   and monitoring of Technician activities
3. Ensuring
   all processes conform to BBOXX policies and procedures
4. Monitoring,
   implementation and recording of quality control processes
5. Supervise
   and account for all stock management within Technical Department
6. Training,
   coaching, development and appraisal of direct Technician reports.
7. Reporting
   of any relevant issues, concerns, desired improvements, corrective
   actions, etc., to line Manager.
8. Assist
   line manager and HR department in recruitment and disciplinary processes.

1. Diagnose
   issues using flowcharts
2. Replace
   parts using standard workshop tools
3. Use
   online guides to assist with refurbishments
4. Use
   BBOXX specific tools to re-programme control units
5. Use
   BBOXX software to record repair and refurbishments
6. Record
   all spare parts used
7. Discuss
   issues with product support
8. Use
   a root cause analysis framework to communicate clearly
9. Regularly
   tidy the refurbishment area
10. Make
    suggestions for process improvements
11. Share
    best practices for how to repair BBOXX products

1. Daily
   team meeting to review, allocate and agree tasks.
2. Prioritise
   activity daily and direct Technicians duties.
3. Communicate
   with Manager any issues that ae or might affect departmental performance
   and for immediate remediation.
4. Monitor
   and report any variance from BBOXX procedures including but not limited to
   flow chart refurbishment and repair processes.
5. Ensure
   adherence to quality control policy through inspection and checks on
   products available for reissue and monitoring of longer term QC testing of
   solar charged CU’s.
6. Manage
   daily stock movements and investigate any discrepancies’ immediately and
   report findings to Manager.
7. Act
   as mentor for Team and assist in training, development and assessment of
   Technicians through daily monitoring of their work performance.
8. Ensure
   that all BBOXX reporting is timely, accurate and relevant. Work with BBOXX
   specialists to continually improve monitoring and performance data and
   reports.
9. Advise
   line Manager of existing or future anticipated Technical HR requirements
   in anticipation of change in workloads, peaks in activity, etc.

1. Technical
   degree or diploma
2. Three
   year of experience in a technical position
3. Problem
   solving skills and ability to understand new concepts
4. Experience
   managing a team desirable
5. Desire
   for self-improvement and career progression
6. Proficient
   at using Microsoft computer software
7. Resilient
   to stress with a positive attitude
8. Honest
   and hardworking
9. Organised
10. Good
    communicator both up and down
11. Big
    BBOXX smile!

1. Send
   your C.V. and cover letter to careers.rwanda@bboxx.co.uk
2. Must
   put the position you are applying for in the subject line. Failure to do
   this, your application shall not be considered.