Closing
date: 31 May 2016
date: 31 May 2016
The
Regional IT Coordinator will have the following responsibilities:
Regional IT Coordinator will have the following responsibilities:
•
Perform routine maintenance of entire IT infrastructure, hardware and software,
including: servers, desktop and laptop c
Perform routine maintenance of entire IT infrastructure, hardware and software,
including: servers, desktop and laptop c
omputers, network switches, firewalls,
internet connectivity, PaBX, cabling/network points;
•
Design and implement backup systems for clinical operations that require IT
systems to function (eg, backup procedures/server for the electronic medical
records system);
Design and implement backup systems for clinical operations that require IT
systems to function (eg, backup procedures/server for the electronic medical
records system);
•
Troubleshoot and repair network and computer issues and enforce best practices
and policies for network use; • Perform routine backups, audit of systems,
antivirus and software updates and ensure adequate internet connectivity
through both implementation of suitable network policy and relationship with
the ISP;
Troubleshoot and repair network and computer issues and enforce best practices
and policies for network use; • Perform routine backups, audit of systems,
antivirus and software updates and ensure adequate internet connectivity
through both implementation of suitable network policy and relationship with
the ISP;
•
Provide helpdesk services to end users;
Provide helpdesk services to end users;
•
Perform and provide technical and software support or advice as required;
Perform and provide technical and software support or advice as required;
•
Configure and maintain the telephone management system/PaBX (Nortel Networks);
Configure and maintain the telephone management system/PaBX (Nortel Networks);
•
Maintain records of equipment condition;
Maintain records of equipment condition;
•
Create a schedule of regular evaluation of IT infrastructure;
Create a schedule of regular evaluation of IT infrastructure;
•
Participate in development of policies and procedures that affect use of IT
equipment; • Monitor, evaluate, and track vendor performance;
Participate in development of policies and procedures that affect use of IT
equipment; • Monitor, evaluate, and track vendor performance;
•
Respond to staff service requests in a timely manner;
Respond to staff service requests in a timely manner;
•
Ensure preventive maintenance is carried out in a timely manner;
Ensure preventive maintenance is carried out in a timely manner;
•
Initiate interventions to solve problems with IT infrastructure;
Initiate interventions to solve problems with IT infrastructure;
•
Prepare annual plans and report performance to Baylor-Malawi leadership;
Prepare annual plans and report performance to Baylor-Malawi leadership;
•
Continuously communicate with management and staff about the status of IT
related systems;
Continuously communicate with management and staff about the status of IT
related systems;
•
Perform other related duties as assigned.
Perform other related duties as assigned.
Location
TBD, either in Lilongwe, Malawi or Pretoria, South Africa; with potential
travel to 10 focal countries
TBD, either in Lilongwe, Malawi or Pretoria, South Africa; with potential
travel to 10 focal countries
Applications
are sought from experienced, mission-driven candidates who meet the following
profile:
are sought from experienced, mission-driven candidates who meet the following
profile:
•
Bachelor’s Degree or any equivalent qualification in an area related to
information technology (eg, computer science, software engineering, database
administration, networking);
Bachelor’s Degree or any equivalent qualification in an area related to
information technology (eg, computer science, software engineering, database
administration, networking);
•
At least 5 years of experience in server administration;
At least 5 years of experience in server administration;
•
Experience with MySQL and any programming language would be a strong advantage;
Experience with MySQL and any programming language would be a strong advantage;
•
Microsoft Certified Systems Engineer or A+ certification would be an advantage;
Microsoft Certified Systems Engineer or A+ certification would be an advantage;
•
Experience in working with health- related institutions would be an advantage;
Experience in working with health- related institutions would be an advantage;
•
Demonstrated knowledge of server administration in a Windows client-server
environment;
Demonstrated knowledge of server administration in a Windows client-server
environment;
•
Experience designing IT infrastructure, from designing specifications to setup
to operations to maintenance; • Must be a self-starter and loyal team player;
Experience designing IT infrastructure, from designing specifications to setup
to operations to maintenance; • Must be a self-starter and loyal team player;
•
Able to work with minimum supervision, prioritize tasks, anticipate staff
technical need, and meet deadlines; • Should be cost conscious in determining
needs and making purchase recommendations;
Able to work with minimum supervision, prioritize tasks, anticipate staff
technical need, and meet deadlines; • Should be cost conscious in determining
needs and making purchase recommendations;
•
High level of integrity, accountability, trustworthiness and ethically sound
behavior;
High level of integrity, accountability, trustworthiness and ethically sound
behavior;
•
Experience working on a regional program a plus.
Experience working on a regional program a plus.
Applications
must include the following:
must include the following:
- A
motivation letter providing explanation and detail on how the applicant
satisfies the required candidate profile; - A
current Curriculum Vitae; - Names
and contact information of two (2) traceable referees who are not
relatives.
Suitably
qualified and experienced candidates should address their applications to:
qualified and experienced candidates should address their applications to:
For
physical delivery: Tingathe Program Director c/o Human Resource Officer Accord
House, 2nd Floor Lilongwe 3, Malawi +265-1-751-047
physical delivery: Tingathe Program Director c/o Human Resource Officer Accord
House, 2nd Floor Lilongwe 3, Malawi +265-1-751-047
For
email delivery: recruitment@tingathe.org
email delivery: recruitment@tingathe.org
Please
cc Allieth Chikoti, Human Resource Officer (mzideyi@gmail.com)
cc Allieth Chikoti, Human Resource Officer (mzideyi@gmail.com)
Only
short listed applicants will be acknowledged.
short listed applicants will be acknowledged.