BACKGROUND
Banja La Mtsogolo (BLM) is a Malawian Non-Governmental Healthcare Organization
established in 1987. BLM provides quality Family Planning and Reproductive
Healthcare including HIV/AIDS information and interventions. BLM is a senior
member of the Marie Stopes International which works in 37 countries. BLM
exists to improve quality life in Malawi through family planning and
reproductive hearth care services. BLM serves over 800,000 clients annually and
makes a significant contribution to national family planning objectives. The
organizatio
Banja La Mtsogolo (BLM) is a Malawian Non-Governmental Healthcare Organization
established in 1987. BLM provides quality Family Planning and Reproductive
Healthcare including HIV/AIDS information and interventions. BLM is a senior
member of the Marie Stopes International which works in 37 countries. BLM
exists to improve quality life in Malawi through family planning and
reproductive hearth care services. BLM serves over 800,000 clients annually and
makes a significant contribution to national family planning objectives. The
organizatio
n has national coverage, operating through 29 clinics, 460 outreach
sites and a network of 65 franchises.
Applications
are invited from suitably qualified persons to fill the following vacant
position that has arisen at our Support Office in Lilongwe.
are invited from suitably qualified persons to fill the following vacant
position that has arisen at our Support Office in Lilongwe.
Centre
Coordinator
Coordinator
Job
Purpose
The Coordinator will contribute to ensuing me sustainability of the centre
network by growing service income with the goal of developing a social
business. Complementary to this is a focus on ensuring excellence in terms of
client quality and customer focus across centre network and to also work
in collaboration with other BLM channel leads and coordinators to ensure
consistency in approach and brand.
Purpose
The Coordinator will contribute to ensuing me sustainability of the centre
network by growing service income with the goal of developing a social
business. Complementary to this is a focus on ensuring excellence in terms of
client quality and customer focus across centre network and to also work
in collaboration with other BLM channel leads and coordinators to ensure
consistency in approach and brand.
The
Centre Coordinator role works closely with BLM’s static health centres across
the country to ensure the best practice and all BLM’s policies
and procedures are adhered to across the centre network. The Centre
Coordinator reports to the Head of Centres and is responsible for leading,
managing and supporting centre managers and centre teams,
Centre Coordinator role works closely with BLM’s static health centres across
the country to ensure the best practice and all BLM’s policies
and procedures are adhered to across the centre network. The Centre
Coordinator reports to the Head of Centres and is responsible for leading,
managing and supporting centre managers and centre teams,
Key
Responsibilities
Responsibilities
Business
Development and Centre Management
Development and Centre Management
·
Provide
leadership to BLM static hearth centres to maximise opportunities to increase
income to cost ratio and improve sustainability.
Provide
leadership to BLM static hearth centres to maximise opportunities to increase
income to cost ratio and improve sustainability.
·
Coordinate
and supervise centre managers and centre teams to ensure they are able to set
targets on provision and income using MSl’s model of continuous supportive
supervision.
Coordinate
and supervise centre managers and centre teams to ensure they are able to set
targets on provision and income using MSl’s model of continuous supportive
supervision.
·
Monitor
weekly and monthly performance of centres and provide the Head of Centres with
regular updates.
Monitor
weekly and monthly performance of centres and provide the Head of Centres with
regular updates.
·
Liaise
with the behaviour change communication team to ensure demand creation is
appropriate to specific centre requirements
Liaise
with the behaviour change communication team to ensure demand creation is
appropriate to specific centre requirements
·
Ensure
all centre staff are focused on delivering excellence in clinical quality and
client service provision and work in collaboration with the Clinical
Quality team to ensure recommendations are strictly enforced.
Ensure
all centre staff are focused on delivering excellence in clinical quality and
client service provision and work in collaboration with the Clinical
Quality team to ensure recommendations are strictly enforced.
·
Ensure
that all operational procedures and guidelines are strictly to. This includes
all relevant aspects of financial management, clinical procedures, project
cycle management donor compliance.
Ensure
that all operational procedures and guidelines are strictly to. This includes
all relevant aspects of financial management, clinical procedures, project
cycle management donor compliance.
·
Monitor
and be accountable for all stock management procedures at centre level
Monitor
and be accountable for all stock management procedures at centre level
·
In
collaboration with the facilities team ensure all centres are well maintained.
In
collaboration with the facilities team ensure all centres are well maintained.
And-Freud,
Bribery and Corruption
Bribery and Corruption
·
In
collaboration with internal audit teams ensure that all audit recommendations
are strictly enforced and evidence is provided to support changes in
process and procedure.
In
collaboration with internal audit teams ensure that all audit recommendations
are strictly enforced and evidence is provided to support changes in
process and procedure.
·
Ensure
that anti-fraud, bribery and corruption training is conducted with all centre
staff and that BLMs zero tolerance policy is enforced.
Ensure
that anti-fraud, bribery and corruption training is conducted with all centre
staff and that BLMs zero tolerance policy is enforced.
Business
Planning
Planning
·
In line
with BLM’s annual cycle of business work with centre teams to agree targets
and budgetary requirements.
In line
with BLM’s annual cycle of business work with centre teams to agree targets
and budgetary requirements.
Team
Leadership and Development
Leadership and Development
·
Motivate
and continuously set performance targets for centre managers and their supporting
staff using BLM’s standard performance management system.
Motivate
and continuously set performance targets for centre managers and their supporting
staff using BLM’s standard performance management system.
·
Establish
training needs through analysing CLIC data and by working closely with the
cente teams and the Clinical Quality team.
Establish
training needs through analysing CLIC data and by working closely with the
cente teams and the Clinical Quality team.
External
and Reprensentation
and Reprensentation
·
Develop
and maintain productive relationships with other BLM teams to ensure that your
centres achieve the required contribution to overall organisation success.
Develop
and maintain productive relationships with other BLM teams to ensure that your
centres achieve the required contribution to overall organisation success.
·
Represent
BLM in relevant forums as requested.
Represent
BLM in relevant forums as requested.
·
Role
models MSI’s core values and demonstrate MSI behaviours at all times.
Role
models MSI’s core values and demonstrate MSI behaviours at all times.
KEY COMPETENCIES
AND
AND
·
A
Bachelors degree in a management or health related field.
A
Bachelors degree in a management or health related field.
·
Fluent in
English and Chichewa both written and oral.
Fluent in
English and Chichewa both written and oral.
SKILLS
& COMPETENCIES
& COMPETENCIES
·
At least
5 years experience in a supervisory role in the health sector or a private
business
At least
5 years experience in a supervisory role in the health sector or a private
business
·
Knowledge
of the private sector health system in Malawi.Proven ability to motivate, lead
and manage a clinical team
Knowledge
of the private sector health system in Malawi.Proven ability to motivate, lead
and manage a clinical team
·
Effective
business analysis slots
Effective
business analysis slots
·
Excellent
IT skills
Excellent
IT skills
·
Excellent
interpersonal and communication skills.
Excellent
interpersonal and communication skills.
Personal
Attributes
Successful performance at BLM is not simply defined in terms of What” people
achieve but is equally about how people go about their jobs and the impact
that they have on others
Attributes
Successful performance at BLM is not simply defined in terms of What” people
achieve but is equally about how people go about their jobs and the impact
that they have on others
We seek
people who are;
people who are;
·
Customer-focused
Customer-focused
·
Motivated
Motivated
·
Organised
Organised
·
Passionate
about hetomg women
Passionate
about hetomg women
·
Work at
al levels to ensure overall teamsuccess
Work at
al levels to ensure overall teamsuccess
·
Embrace
change
Embrace
change
·
Comfortable
witi technology
Comfortable
witi technology
·
Able to
articulate what is needed
Able to
articulate what is needed
If you
are interested and you meet above requirements please send your curriculum
vitae and cover letter including names and details of three traceable
referees one of whom should be your current or former employer to:
are interested and you meet above requirements please send your curriculum
vitae and cover letter including names and details of three traceable
referees one of whom should be your current or former employer to:
Head of
Human Resources
Banja La Mtsogolo
P.O. Box 1854
Lilongwe
Human Resources
Banja La Mtsogolo
P.O. Box 1854
Lilongwe
or
email:
email:
Email: recruitment@banja.org.mw
to reach
him not later than 23rd September, 2017.
Please note that those who already applied do not need to re-apply
him not later than 23rd September, 2017.
Please note that those who already applied do not need to re-apply
BLM is an
equal opportunities employer. No canvassing of any kind is allowed.
equal opportunities employer. No canvassing of any kind is allowed.
