JOB
OPENING – Country Director
OPENING – Country Director
The
overall goal of ARC’s program in Rwanda is to improve the well-being and
self-reliance of the displaced refugee population from eastern DRC and Burundi
by ensuring the provision of basic services (adequate health care &
nutrition, shelter, water, sanitation & hygiene, HIV/AIDS prevention &
treatment), improving food security and enabling economic re
overall goal of ARC’s program in Rwanda is to improve the well-being and
self-reliance of the displaced refugee population from eastern DRC and Burundi
by ensuring the provision of basic services (adequate health care &
nutrition, shelter, water, sanitation & hygiene, HIV/AIDS prevention &
treatment), improving food security and enabling economic re
covery in six
refugee camps located in Rwanda.
POSITION
TITLE:
Country Director
TITLE:
Country Director
COUNTRY
PROGRAM
Rwanda
PROGRAM
Rwanda
RESPONSIBLE
TO:
Director of Program Management
TO:
Director of Program Management
STATUS: Full Time
SUPERVISORY
CAPACITY:
Finance Controller, Senior Program Coordinator, Operations Manager, Program
Quality Manager
CAPACITY:
Finance Controller, Senior Program Coordinator, Operations Manager, Program
Quality Manager
PRIMARY
PURPOSE OF THE POSITION
PURPOSE OF THE POSITION
Based
in Kigali, the Country Director is responsible for delivering high quality
programs, identifying new opportunities, and continuing to strengthen ARC’s
reputation for innovative programs. The Country Director is responsible
for a team of people that works with six camps and communities affected by
displacement to identify their needs and craft programs to address those
needs. The Country Director provides strategic leadership to the country
to maintain a high performing team, develop new grants and align strategy and
implementation activities. The Country Director also serves as the
primary liaison with the Director of Program Management in the Program
Management Unit who work to ensure rapid resolution of obstacles and links to
the technical and program development team in the Program Development and
Quality Unit. The Country Director needs to be a strategic thinker that
embraces creative and innovative programming.
in Kigali, the Country Director is responsible for delivering high quality
programs, identifying new opportunities, and continuing to strengthen ARC’s
reputation for innovative programs. The Country Director is responsible
for a team of people that works with six camps and communities affected by
displacement to identify their needs and craft programs to address those
needs. The Country Director provides strategic leadership to the country
to maintain a high performing team, develop new grants and align strategy and
implementation activities. The Country Director also serves as the
primary liaison with the Director of Program Management in the Program
Management Unit who work to ensure rapid resolution of obstacles and links to
the technical and program development team in the Program Development and
Quality Unit. The Country Director needs to be a strategic thinker that
embraces creative and innovative programming.
MAJOR
AREAS OF ACCOUNTABILITY
AREAS OF ACCOUNTABILITY
PRIMARY
DUTIES/RESPONSIBILITIES:
DUTIES/RESPONSIBILITIES:
Program
Management
Management
·
Provide leadership, guidance, and direction to a multi-cultural team of program
managers, operations staff, and finance staff.
Provide leadership, guidance, and direction to a multi-cultural team of program
managers, operations staff, and finance staff.
·
Provide support to field and Kigali based management on assuring program
targets and quality standards are achieved, maintaining frequent communication
with ARC headquarters to promptly identify and resolve challenges.
Provide support to field and Kigali based management on assuring program
targets and quality standards are achieved, maintaining frequent communication
with ARC headquarters to promptly identify and resolve challenges.
·
Revise and restructure strategic plan as necessary with the teams buy-in.
Revise and restructure strategic plan as necessary with the teams buy-in.
·
Implement solid program management disciplines to ensure program effectiveness,
quality and innovation.
Implement solid program management disciplines to ensure program effectiveness,
quality and innovation.
·
Ensure proper maintenance of procurement and inventory management systems
consistent with donor guidelines and ARC policies.
Ensure proper maintenance of procurement and inventory management systems
consistent with donor guidelines and ARC policies.
·
Communicate and oversee the establishment and implementation of program
objectives, activities, evaluations, and assessments.
Communicate and oversee the establishment and implementation of program
objectives, activities, evaluations, and assessments.
·
Ensure that program teams have the necessary tools, resources, information, and
assistance to deliver services that meet or exceed internationally accepted
standards and protocols.
Ensure that program teams have the necessary tools, resources, information, and
assistance to deliver services that meet or exceed internationally accepted
standards and protocols.
·
Support learning from success and failure, documenting best practices and
facilitating collaboration.
Support learning from success and failure, documenting best practices and
facilitating collaboration.
·
Ensure proper monitoring and evaluation of program activities and timely
submission of donor reports and other requirements/requests.
Ensure proper monitoring and evaluation of program activities and timely
submission of donor reports and other requirements/requests.
·
Coordinate all aspects of programming with other ARC programs and initiatives
as appropriate.
Coordinate all aspects of programming with other ARC programs and initiatives
as appropriate.
Program
Development
Development
·
Lead the development and achievement of country strategy and develop strong
revenue projections.
Lead the development and achievement of country strategy and develop strong
revenue projections.
·
Lead new business and partnership development initiatives.
Lead new business and partnership development initiatives.
·
Manage staff to assess current and potential needs of refugees, host
communities, and other vulnerable populations.
Manage staff to assess current and potential needs of refugees, host
communities, and other vulnerable populations.
·
Manage the design of new camp based and community-based initiatives that
respond to the evolving needs of displaced populations and affected
communities, particularly in an emergency but with an eye to phasing in future
development.
Manage the design of new camp based and community-based initiatives that
respond to the evolving needs of displaced populations and affected
communities, particularly in an emergency but with an eye to phasing in future
development.
·
Proactively cultivate relationships with existing and new donors, analyzing the
funding environment and trends, and fostering a proactive approach to new
funding opportunities.
Proactively cultivate relationships with existing and new donors, analyzing the
funding environment and trends, and fostering a proactive approach to new
funding opportunities.
·
Identify new programs in the area and region and prepare assessment missions
and reports and develop new projects as needs and resources dictate.
Identify new programs in the area and region and prepare assessment missions
and reports and develop new projects as needs and resources dictate.
·
Develop appropriate marketing and communications plan.
Develop appropriate marketing and communications plan.
·
Manage staff responsible for collaborative proposal development process to
ensure proposals are strategically aligned, technically strong, achievable and
realistically budgeted.
Manage staff responsible for collaborative proposal development process to
ensure proposals are strategically aligned, technically strong, achievable and
realistically budgeted.
·
Manage staff responsible for financial and narrative report writing and
submission to donors in a timely manner.
Manage staff responsible for financial and narrative report writing and
submission to donors in a timely manner.
·
Ensure that team is monitoring burn rate and meeting monthly projections.
Ensure that team is monitoring burn rate and meeting monthly projections.
·
Diversify funding and develop key contacts with USAID and other major donors
and foundations.
Diversify funding and develop key contacts with USAID and other major donors
and foundations.
·
Build and strengthen external relationships and represent ARC with donors, the
host government, international and national organizations; facilitate
partnerships with other organizations for programming and advocacy.
Build and strengthen external relationships and represent ARC with donors, the
host government, international and national organizations; facilitate
partnerships with other organizations for programming and advocacy.
·
Work with in country team to build capacity of teams to write successful
proposals, providing training and coaching to increase the confidence and
skills of staff.
Work with in country team to build capacity of teams to write successful
proposals, providing training and coaching to increase the confidence and
skills of staff.
·
Liaise and promote cooperation with other agencies and governmental entities.
Liaise and promote cooperation with other agencies and governmental entities.
·
Participate in interagency and governmental meetings.
Participate in interagency and governmental meetings.
Administration
and Representation
and Representation
·
Ensure policies and protocols are carried out. Work to review, revise, and
develop new policies as needed in conjunction with HQ support.
Ensure policies and protocols are carried out. Work to review, revise, and
develop new policies as needed in conjunction with HQ support.
·
Monitor the security situation and ensure security protocols and procedures are
followed.
Monitor the security situation and ensure security protocols and procedures are
followed.
·
Monitor and ensure that all administrative procedures are observed.
Monitor and ensure that all administrative procedures are observed.
·
Represent the organization the beneficiaries, MIDIMAR, donors, private sector
and other required or desired entities.
Represent the organization the beneficiaries, MIDIMAR, donors, private sector
and other required or desired entities.
·
Work with the legal counsel on pending cases as well as requesting support on
all legal matters.
Work with the legal counsel on pending cases as well as requesting support on
all legal matters.
Personnel
Management
Management
·
Select, hire, orient and mentor professional and productive international and
national staff.
Select, hire, orient and mentor professional and productive international and
national staff.
·
Ensure staff is properly trained and performance expectations are clear.
Ensure staff is properly trained and performance expectations are clear.
·
Review and adjust organizational structure and job descriptions as needed to
provide clear work expectations and adequate resources for achieving program
goals including improved effectiveness and efficiencies.
Review and adjust organizational structure and job descriptions as needed to
provide clear work expectations and adequate resources for achieving program
goals including improved effectiveness and efficiencies.
·
Conduct annual performance reviews and support staff in their ongoing
professional development.
Conduct annual performance reviews and support staff in their ongoing
professional development.
·
Work collaboratively with headquarters as needed to respond to and manage
employee and work environment issues. Ensure operating policies, procedures,
and communication protocols are clear and consistent.
Work collaboratively with headquarters as needed to respond to and manage
employee and work environment issues. Ensure operating policies, procedures,
and communication protocols are clear and consistent.
·
Strive to maintain full staffing at all times; ensure staff are properly
trained on duties and expectations are clear; personnel files are current;
policies are current and implemented for expat and local staff; review, approve
and submit all staff timesheets prior to monthly payroll; conduct performance
assessments and provide coaching and feedback regularly and appropriately.
Strive to maintain full staffing at all times; ensure staff are properly
trained on duties and expectations are clear; personnel files are current;
policies are current and implemented for expat and local staff; review, approve
and submit all staff timesheets prior to monthly payroll; conduct performance
assessments and provide coaching and feedback regularly and appropriately.
Financial
Management
Management
·
Develop and monitor the annual operational budget and ensure timely management
of financial reporting, audit compliance, and cash flow.
Develop and monitor the annual operational budget and ensure timely management
of financial reporting, audit compliance, and cash flow.
·
Monitor all financial expenditures including burn rate, accounts payable, petty
cash, etc.
Monitor all financial expenditures including burn rate, accounts payable, petty
cash, etc.
·
Ensure all fiscal controls and donor required policy controls are carried out.
Ensure all fiscal controls and donor required policy controls are carried out.
·
Provide oversight of country program budgets and management of program
spending.
Provide oversight of country program budgets and management of program
spending.
·
Anticipate potential funding gaps, develop contingency plans, and closely
monitor costs to prevent uncovered program cost.
Anticipate potential funding gaps, develop contingency plans, and closely
monitor costs to prevent uncovered program cost.
·
Prepare and submit activity reports to donors as well as monthly updates to
headquarters.
Prepare and submit activity reports to donors as well as monthly updates to
headquarters.
·
Prepare and forecast budgets and funding needs for the upcoming year.
Prepare and forecast budgets and funding needs for the upcoming year.
·
Oversee cash management and recordkeeping in accordance with donor regulations.
Oversee cash management and recordkeeping in accordance with donor regulations.
·
Ensure financial reports are submitted in a timely manner. Prepare and submit
activity reports to Donors as well as monthly updates to headquarters.
Ensure financial reports are submitted in a timely manner. Prepare and submit
activity reports to Donors as well as monthly updates to headquarters.
·
Other duties as required by D PM.
Other duties as required by D PM.
EDUCATION,
TECHNICAL SKILLS & KNOWLEDGE REQUIRED:
TECHNICAL SKILLS & KNOWLEDGE REQUIRED:
- Minimum
eight years with progressively responsible international management
experience, with good knowledge of the principal players, issues, policies
and trends in the international humanitarian arena. - Knowledge
of the regional political and social conditions. - Knowledge
and application of the relief to development continuum. - Excellent
English writing skills; French/Kinyarwandan a plus - Familiarity
with US government (BPRM, OFDA), DFID, UN, private, and multi-lateral
funders. - Demonstrated
financial management experience with NGO’s. Demonstrated success in
program development, implementation, project monitoring and evaluation. - Proven
strong negotiation skills. - Ability
to manage a diverse team effectively, balance the interests of different
stakeholders and provide excellent leadership by maintaining a
constructive work environment and setting a positive example. - Excellent
organizational, administrative and management skills. - Ability
to prioritize multiple tasks and meet deadlines in a dynamic environment. - Experience
working in protracted refugee situation and/or previous experience in
Rwanda a plus. - Undergraduate
degree required. Masters degree preferred.
KEY
BEHAVIORS & ABILITIES:
BEHAVIORS & ABILITIES:
- Strong
leadership and management skills including strategy formation, process
improvement and team building. - Commitment
to personally champion ARC’s program vision and mission and inspire others
to do the same. - Has
worked in both an emergency and a development setting. - Excellent
written and verbal communication, including effective presentation and
facilitation skills - Excellent
strategic thinking, process management and problem solving skills - Collaborative,
result-oriented management style. - Initiative,
resourcefulness and innovation. - Experience
in managing multi-cultural and multi-level (numerous offices) programs. - Strong
participatory leadership and interpersonal skills. Ability to
motivate staff and lead a high performing team in a politically sensitive
environment. - Strong
oral and written communications skills; strong computer skills. - Fluency
in English required.
Please
see full job description and apply online on ARC’s website at: http://www.arcrelief.org/site/PageServer?pagename=careers_jobs
see full job description and apply online on ARC’s website at: http://www.arcrelief.org/site/PageServer?pagename=careers_jobs
Please
apply only if you fulfill all requirements.
apply only if you fulfill all requirements.