Andela Operations Coordinator Job Vacancy in Kenya

Location:
Nairobi, Kenya
Type: Full-Time
Andela
extends engineering teams with world-class software developers. We recruit the
most talented developers on the African continent, shape them into technical
leaders, and place them as full-time distributed team members with companies
that range from Microsoft and IBM to dozens of high-growth startups.

Backed
by Chan Zuckerberg Initiative, GV (Google Ventures) and Spark Capital, Andela
is building the next generation of global technology leaders. Passion, excellence,
entrepreneurial spirit, and rejecting the status quo are just a few of the
things that Andela team members have in common.
Andela’s
Technology Department builds software and products to support our developers in
continuously developing their skills while doing exceptional work for their
clients and colleagues.
We’re
looking for a Technology Operations Coordinator to develop and maintain an
environment that enables members of the Technology Department—Engineers,
Product Managers and Designers—to execute effectively and efficiently within
their lanes while staying aligned with one another as well as other
departments.
The Ideal Candidate
Does
structuring things excite you? Can you wield spreadsheets in order to identify
gaps, keep people on target, handle various incoming requests, and keep trains
running on time? Are you ready to join a fast-paced startup and get a feel for
what makes things tick, identifying what we can standardize, operationalize and
hopefully automate?
We
need someone who’s world class at creating processes, structuring operations
and can keep us running so that we can empower the continent’s best talent to
level up and get better. You’re an expert in building and managing complex
operations and developing the processes necessary to enable scale. You’re
passionate about serving others through creating efficiency.
Your
domain will be the infrastructure that enables knowledge workers to do their
best work and make sure we create alignment across the department in order to
better serve our customers.
Roles for the Operations Coordinator Job
  • Report
    to the VP of Technology
  • Monitor
    and report on the Technology team’s KPIs and metrics
  • Monitor
    each Product’s health and assist in personalizing these metrics for the
    best impact
  • Monitor
    and ensure follow-through on all defects in department processes
  • Follow
    up with requests to the Technology department to prioritize and complete
    them
  • Allocate
    resources to whoever needs them within the Technology department
  • Manage
    the documentation of processes within the Technology department
  • Onboard
    new team members
  • Interface
    with other departments to better serve the company
  • Handle
    logistics of requesting, onboarding and providing feedback for Fellows in
    the Apprenticeship program
Operations Coordinator Job Requirements
  • 2-5+
    years of operational or project management experience at a software
    company
  • Consensus-builder;
    develops relationships across the company with ease
  • Technical
    fluency. You don’t have to be an engineer, but you do need to speak the
    language
  • Strong
    project management and analytical skills, with a tendency toward
    data-backed decisions
Benefits & Compensation
  • Full-time
    compensation
  • Full
    medical coverage
  • Lunch
    and snacks provided daily
  • Beautiful
    working environment
  • Opportunity
    to work with the brightest minds on the plane
  • Oh,
    and a chance to change the world!
How to Apply
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