Albany Community Legal Centre In,Tenant Advocate Jobs in Australia

JOB
DESCRIPTION – TENANT ADVOCATE
Position:             Tenant
Advocate
Term:                   
Fixed
Term Contract
to
31st December 2016, extension possible subject to funding. Full-time 37.5 hours
per week.
Employment:    
Subject
to review after probationary period of 3 months, and continued funding. 
Employment conditions are in accordance w

ith Albany Community Legal Centre’s
Contract of Employment.

Salary:                  
Social
and Community Services Award.  Salary sacrifice is offered in accordance
with Albany Community Legal Centre’s operation policy.
GENERAL
OUTLINE OF POSITION
Position
purpose
This
position provides an advocacy service to clients to:
  • clarify
    issues and gather relevant facts and materials;
  • advise
    with respect to their rights and responsibilities under the Residential
    Tenancies Act;
  • support
    to self-advocate, where appropriate;
  • negotiate
    on their behalf with landlords, real estate agencies and other relevant
    bodies;
  • represent
    and/or support where appropriate and as directed by the organisation’s
    Principal Solicitor.
Communication
& reporting lines:
This
role reports to:
Principal
Solicitor
Positions
reporting to this role:
N/A
Other
key working relationships:
Chief
Executive Officer
Administration
staff x3
GENERAL
OUTLINE OF POSITION
  • Provide
    advocacy services directly to residential tenants, as selected and under
    supervision of the Principal Solicitor. Advocacy services may include
    understanding, interpreting and advising on legislation, Department of
    Housing policy manuals, tenancy agreements, condition reports, breach
    notices, etc.
  • Interviewing
    clients to clarify issues
  • Advising
    clients on their rights and responsibilities under the Residential
    Tenancies Act and Residential Parks (Long Stay Tenants) Act
  • Assisting
    clients with the preparation of RTA forms / court applications and the
    like
  • Providing
    clients with support to self-advocate, where appropriate
  • Negotiating
    with landlords (public and private), real estate agencies and other
    relevant bodies
  • Developing
    appeal submissions and representing clients in appeals forums
  • Advocating
    on behalf of clients in the Magistrate’s Court
  • Travel
    to outreach locations
  • Provide
    telephone based advocacy service
  • Provide
    promotional activities
OTHER
DUTIES
  • Networking
    with other community agencies and government departments
  • Attend
    staff and network meetings
  • Undertake
    suitable training opportunities
  • Work
    within the organisation’s policies and procedures
  • Undertake
    own word processing
  • Assist
    with other general administrative duties, as required
  • Provide
    telephone based advocacy service
SELECTION
CRITERIA
ESSENTIAL
  • Demonstrated
    ability to build strong, ongoing, positive work relationships
  • Demonstrated
    understanding of, and the ability to interpret policies and legislation
    (note: on completion of pre-requisite training the legislation and
    policies will be relevant to residential tenants, including the Residential
    Tenancies Act and Department of Housing policy manuals)
  • Demonstrated
    ability of well-developed written and verbal communication skills
    (including computer skills)
  • Good
    interpersonal skills including the ability to communicate sensitively and
    effectively with a broad range of individuals from diverse social-economic
    backgrounds
  • Good
    organisational skills
  • Good
    negotiation skills
  • Preparedness
    to undertake an advocacy role in the Department of Housing Appeals
    mechanism, where appropriate (demonstrate an example if previously
    undertaken similar role / situation)
  • C
    class driver’s licence and preparedness to use own vehicle
  • Preparedness
    to travel occasionally to regional outreach locations and stay overnight
    where necessary and travel to Perth for conferences and training
DESIRABLE
  • Knowledge
    of appropriate referral services
  • Experience
    of working in the community sector
COMMENCEMENT
DATE: ASAP
CLOSING
DATE FOR APPLICATIONS
  • Applications
    close at 3.30 pm on Monday 9th May 2016
  • Please
    write an application addressing the selection criteria and include your
    Resume with the application
  • Your
    Resume MUST list at least two referees
  • Applications
    must be marked Confidential and addressed for the attention of
The
Chief Executive Officer
Albany
Community Legal Centre Inc
P
O Box 5205
ALBANY 
WA  6332
Applications
can also be submitted by email to ceo@albanyclc.com.au
The
Chief Executive Officer
Albany Community Legal Centre Inc
P O Box 5205
ALBANY WA 6332
Phone: 9842 8566

Applications can also be submitted by email to ceo@albanyclc.com.au

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