Implementation
and Support Consultant | spa & leisure management systems
Due to
continued and solid Australian/New Zealand growth and general company
expansion, we seek an experienced and talented Implementation and Support
Consultant to join our team, ideally based in Me
lbourne,
however the right applicants in Sydney and Brisbane will also be entertained.
This role is specific to our products relating to spa & leisure management,
including spa, golf, dining, fitness and club management.
Xn Hotel Systems
employs over 85 staff across 16 global locations managing customers in 58
countries. We provide a comprehensive range of software solutions for
the accommodation and leisure sectors including property management,
point-of-sale, materials management, central reservations, distribution
and web booking, spa, activity, dining and golf services,
business intelligence, revenue and yield optimisation and
customer relationship management and digital marketing solutions. For
more visit us at www.xnhotels.com.
Candidates who meet the
below prerequisites and possess a proven track record specifically in the
hotel or spa technology field, and have a passion for all things hotels, clubs
and spas, are invited to apply for the position of Implementation and Support
Consultant | spa & leisure management systems. This is a
Full Time position and is now available.
Position will best
suit candidates with the following background and who meet some of all of these
prerequisites:
- 2+
years proven experience in a similar role of implementation and support is
essential. - Very
strong written and spoken English as an essential requirement - Experience
in or having worked in a hotel or resort in front of house operations or
guest-facing departments is highly advantageous. - Previous
experience in using similar solutions such as Reservation Assistant,
Shortcuts, Concept Spa, Intellispa or Gumnut is highly regarded
This role primarily
comprises:
- Working
with hotels, resorts, clubs and spas to implement and configure our
solutions to best meet our customers business requirements. - Consulting
to customers on best practices, and how to get the most out of our
solutions. - Deploy
training for end users on how to use our solutions. - Provide
support and maintenance assistance to customers at the highest level of
service.
Attention to detail,
a friendly nature, enthusiasm and self-motivation, will ensure success in your
role.
We offer
opportunities for travel and long term career advancement for the right
candidate. Salary range is commensurate subject to specific background and
experience and includes fully funded travel expenses for business.
The ideal
candidate must:
- Demonstrate
at lest 2 years previous experience with installation or supporting a
similar solution - Be able
to travel interstate and overseas at times dictated by the company - Work
independently and as part of a team - Be a
self-motivator and highly organized - Provide
the highest levels of customer service and maintain company standards
resume in MS Word or PDF format detailing your previous experience to
hr.au@xnhotelsystems.com.
