Conference
Coordinator

Karstens Centres
close the gap between internal even
t spaces and hotel conference centres by
serving an event tailored service in professional Conference & Meeting
Venues. Our services are fully dedicated to serving businesses and their
absolute requirement for professional offsite Conference & Meeting space.
Our singular focus has earned us the loyalty of many of the most discerning
corporate meeting planners who entrust us to seamlessly deliver their most
critical events. Karstens venues served a large number of top 200 ASX listed
companies in 2016 and is also the preferred Conference and Meeting solution of
many small/medium-sized businesses, law firms and associations.

Our History:
karstens Conference & Meeting centres is a relatively recent development
that is boldly shaping the future of corporate hospitality. We opened karstens
at 123 Queen Street, Melbourne in October 2006 as a dedicated service to
accommodate offsite meetings in a highly professional, productivity driven
environment. Expansion quickly followed with the addition of our second centre
in 2008 at 118 Queen Street, Melbourne and our Sydney centre at, 111
Harrington Street, The Rocks opening in late 2010. In early 2012 we added
our affiliate centres in Perth, Canberra, Brisbane, Hobart and Adelaide to
offer our clients a National solution. In October 2014 Karstens opened its
Brisbane centre at 215 Adelaide Street.

Our Team:
People are Karstens greatest strength. We’re proud to operate with a select
roster of consummate professionals who go beyond to deliver excellence. Our
team is inspired to deliver seamless events and is empowered to anticipate our
client’s needs.

About the
role

As a member of our
highly professional Sales team you will be:

Reporting
directly to the Sales Manager
Contributing
to the Karstens team overall goals and budget
Delivering
an experience that makes our clients want to come back
Liaise
with clients regarding their requirements for conferences, mediation,
computer training, video conferencing and events to ensure the smooth
running of their booked event and that their needs are pre- empted, met
and amendments coordinated to the operations team.

Duties &
Responsibilities

Cultivate
and maintain relationships with clients and ensures that current level of
service is met or exceeds expectations.
Work
closely with the operation teams to ensure correct details are
communicated for each event
Develop
additional business from existing clients through upselling
Retain
a high number of existing clients
Participate
and network at selected industry trade shows and events
Support
Key and potential client relationships
Maintain
and update client files and event bookings including; Compiling,
Processing and confirmation agreements.
Seek
and act upon feedback from conference bookers in relation to services.
Scheduling
of appointments and conduct site inspections
Handle
any contracted and potential clients queries
Promoting
close team work and demonstrating and promoting the values espoused by
Karstens.