Unit
Managers and Direct Sales Agents
Managers and Direct Sales Agents
UAP Group is a pan-African Financial
Services Group with interests in Insurance, Investment Management, Property
Investments, Securities Brokerage and Financial Advisory and related
Services. Currently UAP has twelve (12) businesses operating in Rwanda,
Kenya, Uganda, South Sudan, Democratic Republic of Congo (DRC) and Tanzania,
which are market leaders in their respective fields.
Services Group with interests in Insurance, Investment Management, Property
Investments, Securities Brokerage and Financial Advisory and related
Services. Currently UAP has twelve (12) businesses operating in Rwanda,
Kenya, Uganda, South Sudan, Democratic Republic of Congo (DRC) and Tanzania,
which are market leaders in their respective fields.
UAP is currently executing an ambitious
Pan-African growth and expansion strategy in order to extend its business into
new geographical markets and to establish new business lines in high growth
areas
Pan-African growth and expansion strategy in order to extend its business into
new geographical markets and to establish new business lines in high growth
areas
which complements its existing core business of Insurance.
In order to execute its ambitious
growth strategy, UAP Insurance Rwanda Limited would like to recruit
experienced, Innovative and high performing professionals for the following key
roles:
growth strategy, UAP Insurance Rwanda Limited would like to recruit
experienced, Innovative and high performing professionals for the following key
roles:
1. UNIT MANAGERS- GENERAL BUSINESS (3
POSITIONS)
POSITIONS)
Reporting to the Branch Manager Kigali,
the position holder ensures close supervision and support of field sales agents
in their pursuit of business to ensure Company procedures and ethics are
followed in order to achieve company budgets / targets
the position holder ensures close supervision and support of field sales agents
in their pursuit of business to ensure Company procedures and ethics are
followed in order to achieve company budgets / targets
Duties and responsibilities.
- Recruitment
and selection of agents - Train
sales representatives - Set
goals and monitoring performance - Manage
Unit Business- for targets and regulatory compliance
Qualifications and Experience.
A Bachelor’s degree in a business related
field, Marketing Diploma, 3 years’ experience in a similar position and
Certificate of Proficiency in Insurance is an added advantage
field, Marketing Diploma, 3 years’ experience in a similar position and
Certificate of Proficiency in Insurance is an added advantage
Key Competencies.
Insurance Product knowledge, excellent
communication and interpersonal skills, persuasion and influencing skills and
Proficiency in the use of MS Office suite
communication and interpersonal skills, persuasion and influencing skills and
Proficiency in the use of MS Office suite
2. DIRECT SALES AGENTS (VARIOUS)
Reporting to the Branch & Agency
Development Manager, the Direct Sales Agents are independent contractors and
shall be remunerated by way of commission. The rate of Commission shall be as
determined and regulated by the National Bank of Rwanda (BNR). Commission will
be paid monthly on all the business closed in that month and is fully paid up.
Development Manager, the Direct Sales Agents are independent contractors and
shall be remunerated by way of commission. The rate of Commission shall be as
determined and regulated by the National Bank of Rwanda (BNR). Commission will
be paid monthly on all the business closed in that month and is fully paid up.
The Direct Sales Agent shall be
responsible for sale of various types of General Insurance products
to Businesses and Individuals on behalf
of UAP Insurance Rwanda Limited, including Motor, Fire,
Property, Personal Accident, Property, Home, Medical, Travel insurances, specialized
insurance such as Marine, Agriculture,
Professional Indemnity, Medical Malpractice.
responsible for sale of various types of General Insurance products
to Businesses and Individuals on behalf
of UAP Insurance Rwanda Limited, including Motor, Fire,
Property, Personal Accident, Property, Home, Medical, Travel insurances, specialized
insurance such as Marine, Agriculture,
Professional Indemnity, Medical Malpractice.
Principal accountabilities.
• Sell
and promote the Company’s General Insurance
products to potential and existing clients.
and promote the Company’s General Insurance
products to potential and existing clients.
• Seek
leads and develop clientele through networking so as to find new and potential
customers.
leads and develop clientele through networking so as to find new and potential
customers.
• Contact
potential clients and making presentations to prospective clients.
potential clients and making presentations to prospective clients.
• Present
proposals and requests for insurance to
the Company’s underwriters for quotations and promptly
communicate the terms to the clients.
proposals and requests for insurance to
the Company’s underwriters for quotations and promptly
communicate the terms to the clients.
• Follow
up on quotations to close business and obtain feedback from clients.
up on quotations to close business and obtain feedback from clients.
• Ensure
that policy requirements are
fulfilled such as medical
examinations, completion of appropriate forms.
that policy requirements are
fulfilled such as medical
examinations, completion of appropriate forms.
• Submit
duly completed proposal forms to the
Company and obtain confirmation binding cover.
duly completed proposal forms to the
Company and obtain confirmation binding cover.
• Deliver
insurance documents to the client and
explain the policy terms and conditions.
insurance documents to the client and
explain the policy terms and conditions.
•
Maintain regular contact with
the clients to nurture the relationship
between the Company and customers.
Maintain regular contact with
the clients to nurture the relationship
between the Company and customers.
• Follow
up policy renewals to retain the business.
up policy renewals to retain the business.
• Report
clients’ claims to the Company and follow up claims documentation from the
client.
clients’ claims to the Company and follow up claims documentation from the
client.
• Follow
up the claim with the Company on behalf of the client and provide information
on the claim status to ensure prompt settlement of claim;
up the claim with the Company on behalf of the client and provide information
on the claim status to ensure prompt settlement of claim;
• Forward
customer queries and complaints to the Company and ensure the same are
addressed;
customer queries and complaints to the Company and ensure the same are
addressed;
•
Identify customer needs and present them to the
Company;
Identify customer needs and present them to the
Company;
• Obtain
information on activities in the market and advise the Company on business
opportunities and threats;
information on activities in the market and advise the Company on business
opportunities and threats;
•
Maintain a record of all business acquired and prospective clients.
Maintain a record of all business acquired and prospective clients.
Qualifications and Skills.
•
Secondary School Certificate;
Secondary School Certificate;
• Diploma
and experience in sales and marketing will be an added advantage;
and experience in sales and marketing will be an added advantage;
•
Knowledge of and Qualifications in Insurance will be an added advantage
Knowledge of and Qualifications in Insurance will be an added advantage
•
Prospecting Skills;
Prospecting Skills;
•
Organized, aggressive and self-driven;
Organized, aggressive and self-driven;
•
Customer service oriented;
Customer service oriented;
• Good
communication, negotiation and interpersonal skills;
communication, negotiation and interpersonal skills;
• Ability to
meet set goals and targets;
meet set goals and targets;
•
Honesty, reliability and dependability;
Honesty, reliability and dependability;
• Good computer
skills;
skills;
• Ability to
network and build relationships;
network and build relationships;
Interested candidates should send a
cover letter with a detailed CV including present position, phone contacts of 3
professional referees and copies of professional/educational certificates.
Clearly indicate the position of interest on the application addressed to the
Human Resources Manager, UAP Insurance Rwanda by;
cover letter with a detailed CV including present position, phone contacts of 3
professional referees and copies of professional/educational certificates.
Clearly indicate the position of interest on the application addressed to the
Human Resources Manager, UAP Insurance Rwanda by;
Email: recruitment-rw@uap-group.com.
The attachment should not exceed 2MB.
The attachment should not exceed 2MB.
By hand: Deliver the
applications to our offices, UAP Insurance Rwanda at Grand pension Plaza (RSSB
Building) 7th Floor. P.O.Box: 6644, Kigali, Rwanda at the reception.
applications to our offices, UAP Insurance Rwanda at Grand pension Plaza (RSSB
Building) 7th Floor. P.O.Box: 6644, Kigali, Rwanda at the reception.
Closing date of applications: 16th
October 2015 at 5:00PM.
October 2015 at 5:00PM.