Job
Description: Business Operations Project Specialist
Description: Business Operations Project Specialist
Mbere
na mbere abahinzi
na mbere abahinzi
Industry:
Non-profit/Agriculture
Non-profit/Agriculture
Function:
Finance
Finance
Employer:
One Acre Fund / Tubur
One Acre Fund / Tubur
Job
Location: Rubengera
Location: Rubengera
Deadline:
25/Nov/2015
25/Nov/2015
Commitment:
Long term career position
Long term career position
Organization
Description
Description
We
are an international NGO with a strong footprint in Kenya, Rwanda, Burundi, and
Tanzania: In these countries our 2,000+ strong staff serves over 200,000
smallholding farmers and helps them to grow their way out of hunger and
poverty. We provide farmers with a “market bundle” that includes
education, finance, seed and fertilizer, and market access. Our program is
proven impactful – every year, we weigh thousands of harvests and measure more
than 100% average gain in farm income per acre. We are growing quickly.
In seven years, the Rwanda program has grown to serve over 100,000 farm
families with more than 1,000 full-time field staff.
are an international NGO with a strong footprint in Kenya, Rwanda, Burundi, and
Tanzania: In these countries our 2,000+ strong staff serves over 200,000
smallholding farmers and helps them to grow their way out of hunger and
poverty. We provide farmers with a “market bundle” that includes
education, finance, seed and fertilizer, and market access. Our program is
proven impactful – every year, we weigh thousands of harvests and measure more
than 100% average gain in farm income per acre. We are growing quickly.
In seven years, the Rwanda program has grown to serve over 100,000 farm
families with more than 1,000 full-time field staff.
Function
Description
The Business Operations department is responsible for all key client data
management and works closely with our core operations on a daily basis. The
Business Operations Project Specialist will lead various key departmental
projects including the transition of the program to direct farmer mobile
repayments. The Business Operations Project Specialist will take an important
role in streamlining and improving processes such as: client refunds, fraud
tracking and recovery, and performance indicators.
Description
The Business Operations department is responsible for all key client data
management and works closely with our core operations on a daily basis. The
Business Operations Project Specialist will lead various key departmental
projects including the transition of the program to direct farmer mobile
repayments. The Business Operations Project Specialist will take an important
role in streamlining and improving processes such as: client refunds, fraud
tracking and recovery, and performance indicators.
Duties
and Responsibilities
and Responsibilities
- Oversee
major processes and ensure accurate and timely execution of critical team
tasks, together with the Business Operations Director and Client Data
Manager: - Contract
data entry and quality control - Distribution
schedule data entry and quality control - Repayment
and revenue data entry and quality control - Client
blacklisting and repayment rollovers - Cross-departmental
trackers such as Contracts & Distribution - Take
an active role in proactively calendaring and communicating key activities
for the Business Operations team, in liaison with the Systems team - Develop
a keen understanding of Tubura’s overall operations and how Business
Operations’ activities can be executed and planned strategically,
effectively, and efficiently
- Meet
regularly with Field Operations, Audit & HR leadership to maintain a
relationship of ongoing feedback, service, and communication - Oversee
departmental budgeting and related communications with the Finance team - Develop
and effectively execute the clients refunds process, including trainings
for various teams - Liaise
with Operations Innovations department and the Systems team to ensure a
smooth transition to mobile repayment as it relates to Business Operations
data accuracy, timeliness, availability, and reporting
- Process
of tracking amounts owed by field staff for missing inputs or missing
repayment, and subsequent recovery or write-off - Changes
to sites such as splitting, combining, hiring and firing and related data
implications
- Work
closely with Field Operations, Audit & HR to improve and streamline
communications between these departments related to audit findings and
employment status of Field Officers - Implement
an effective tracking system for key performance indicators for the
organization and the Business Operations department - Other
important systems projects, as
required
Requirements
- Demonstrated
computer skills in email, internet usage, Microsoft Office: Word, Excel,
Access - Proactive
problem solver - Extremely
organized individual, with the ability to manage multiple projects at once
with liaison across multiple departments - Integrity
and a positive attitude - Demonstrates
high quality work with a strong attention to detail - A
willingness to commit to living in Western rural Rwanda for at least two
years - Language:
Fluent in English and Kinyarwanda. French desirable. - Passionate
about serving smallholder farmers
Desired:
- Relevant
work experiences. Examples include: demanding professional work experience
in business, bank or NGO, or a successful entrepreneurial experience. - Top-performing
undergraduate degree in economics, business, finance, accounting or other
relevant fields from a recognized University (please include grades and
test scores on your resume) - Leadership
experience at work, or outside of work. Experience managing other people. - Proven
ability to set and meet targets on the job
To
apply
apply
Please
click on this link: http://form.jotformpro.com/form/41264122616951
click on this link: http://form.jotformpro.com/form/41264122616951
You
will be prompted to a form that must be completed. At the end of the form
you will have the opportunity to write a motivational letter and upload your
CV. We are offering a world class professional and international environment
that focuses on your career development and are looking forward to receiving
your application.
will be prompted to a form that must be completed. At the end of the form
you will have the opportunity to write a motivational letter and upload your
CV. We are offering a world class professional and international environment
that focuses on your career development and are looking forward to receiving
your application.
Please
Note: One Acre Fund will never ask you for money in return for advancement in
the recruitment process or for being offered a position. If you are being
approached by someone demanding money, please do not hesitate to report this to
the Tubura HR Hotline: 0785443574 (Please do not use this number for any purpose
other than reporting fraud attempts).
Note: One Acre Fund will never ask you for money in return for advancement in
the recruitment process or for being offered a position. If you are being
approached by someone demanding money, please do not hesitate to report this to
the Tubura HR Hotline: 0785443574 (Please do not use this number for any purpose
other than reporting fraud attempts).