date: 18 Nov 2015
Save
the Children is the world’s leading independent organisation for children. We
work in 120 countries. We save children’s lives; we fight for their rights; we
help them fulfil their potential.
We
work together, with our partners, to inspire breakthroughs in the way the world
treats children and to achieve immediate and lasting change in their lives.
We
have over two million supporters worldwide and raised 1.9 billion dollars last
year to reach more children than ever
before, through programmes in health,
nutrition, education, protection and child rights, also in times of
humanitarian crises.
Following
a major transition, our international programmes are now delivered through a
merged operation with c15,000 staff, managed through seven regional hubs and
reporting to a relatively small, central office. We’re changing to become more
efficient, more aligned, a better partner, a stronger advocate, a magnet for
world-class people and relevant for the 21st century.
Contract
length: 2 years
The
role The Manager of Program Development and Quality shares in the overall
responsibility for the direction and coordination of the Country Office
program. As a member of the Senior Management Team (SMT) in Rwanda, the Manager
of Program Development and Quality is responsible for overseeing the
development of high quality, innovative programs that deliver immediate and
lasting change for children and monitoring the quality of the implementation of
those programs. Provide technical assistance and appropriate monitoring and
evaluation in emergency responses. The Manager of Program Development and
Quality also provides leadership to ensure excellence in serving members and
their donors, in both emergency and development contexts. The Manager of
Program Development and Quality will lead also 1 technical area.
KEY
AREAS OF ACCOUNTABILITY:
As
a member of the Senior Management Team, contribute to: * Leadership of the
Rwanda Country Office * Support the development of an organisational culture
that reflects our dual mandate values, promotes accountability and high
performance, encourages a team culture of learning, creativity and innovation,
and frees up our people to deliver outstanding results for children and
excellent customer service for our members and donors * Help design and
implement a coherent organizational structure that is consistent with agency
practices and appropriate to programme needs * Help establish, maintain, and
improve active and regular working relationships with: host government
authorities, partner agencies including humanitarian and development donors,
and local and international NGOs * Ensure Rwanda Country Office complies with
all Save the Children Management Operating Standards and Standard Operating
Procedures * Ensure that all required support is provided promptly, at scale
and in line with the rules and principles during emergencies, working closely
with the Regional Office
Strategic
Planning * Provide strategic vision and direction to the Save the Children
Rwanda program * Take a lead role in developing program strategies and annual
plans ensuring coordination of all technical input to country strategy,
proposals and reports * Take lead in conceptualizing and designing cost
effective, innovative and high quality programs to serve difficult to reach
children * Ensure that programs are relevant to children in Rwanda and to the
global program and advocacy objectives of the Save the Children members
Program
Design and Technical Assistance * Ensure that the Rwanda Country Office has a
first class, multi-sectoral and dual mandate program reflecting all priority
technical and sector aspects of the Save the Children global strategy * Ensure
the design and development of child focused emergency and development programs
of a high quality that contribute to the Country Office’s strategies and plans,
informed by child participation where possible, working together with Manager
of Program Operations * Support the Manager of Program Operations in the
implementation and monitoring of all longer term technical goals, objectives
and policies * Ensure that the different technical sectors of the Country
Office are coordinated, integrated and support each other to optimize programs
and projects * Ensure that technical advisors provide input into proposals and
proactively and regularly communicate planned requirements for program design
and implementation to relevant CO departments/functions * Support the Manager
of Program Operations in ensuring adequate resources are secured for program
activities from both grants and the private funds of Save the Children members,
including identifying strategic leads and concepts * Ensure that all sectors apply
a risk lens to program design and implementation in line with the Save the
Children policy on Disaster Risk Reduction * Ensure appropriate levels of
technical assistance and capacity building is provided to partners * Ensure
excellent coordination and cooperation with incoming technical advisors as well
as surge teams during emergencies * Lead in technical area of the CO.
Member
Service Leadership * Develop and maintain good relations with members during
the transition period and beyond * Work with the Senior Management Team to
build a culture of Member Service throughout the Country Office and ensure that
all staff are held accountable for Member Service * Be the first point of
contact for members on country specific issues, ensuring that the country is appropriately
represented to members * Work with members and Country Office staff to ensure
appropriate resourcing and timely delivery of agreed deliverables * Implement
robust Member Service standards, processes and procedures to enable consistent,
excellent standards of Member Service by International Programs * Work with
Manager Programme Operations to ensure appropriate and adequate emergency
Member Service procedures are detailed in the Country Office Emergency
Preparedness Plan in order to enable rapid scale up
Assessment,
Monitoring and Evaluation * Maintain a robust M&E system to measure
achievement and progress toward program goals and results * Measure achievement
and progress toward program goals and results through the M&E system in
coordination with Manager of Program Operations * Lead on internal and external
program/project evaluations as necessary and ensure the execution of baseline,
periodic, and final evaluations as necessary in coordination with Manager of
Program Operations
Advocacy
* Lead the development of an advocacy strategy for the Rwanda Country Office. *
Identify key opportunities and events for Save the Children Rwanda to position
itself as the leading organisation for children’s issues in Rwanda * Ensure
that Save the Children receives national recognition for achieving proven and
innovative national impact from well-managed child development programs and
emergency response * Oversee thematic Managers and other program staff in their
work, including development of a plan for achieving their priority advocacy
objectives in both an emergency and development context. This should include
guidelines on the meaningful and safe participation of children in advocacy
Partner
Management * Ensure that every partnership is formed in the context of the
Theory of Change and is designed and managed so that the partnership furthers
achievement of Save the Children’s global strategy and strengthens local and
national capacity to deliver for children * Analyze potential partners using
documented selection methods and ensure that all partners comply with Save the
Children and donor requirements and regulations in coordination with Manager of
Program Operations * Ensure that the Rwanda Country Office engages in mutual
assessment, feedback and learning with partners and assist partners to engage
in knowledge building and advocacy * Oversee program implementation of existing
partners and ensure appropriate partners are engaged in emergency preparedness
activities
Innovation
* Oversee Save the Children Rwanda’s operational research programs, deliver
existing projects and develop new ones. Ensure the publication of results *
Spread information relating to the outcome of research projects widely and – in
particular – to the Government and to other humanitarian and development actors
* Identify and test/implement opportunities for investing in innovative
approaches, e.g. testing and rolling out innovations from other SCI Country
Offices, stakeholders etc
Knowledge
Management * Ensure learning by the country program from relevant best practice
and assess performance regularly against agreed program objectives and
indicators * Ensure learning by the country program from relevant best practice
internally and externally both nationally and globally and make learning from
Rwanda available for other programs. * Engage in relevant national and global
networks * Ensure establishment and operation of an online system that will
enable SC staff to access a centralized data and information system and ensure
the setting up and maintenance of a resource library
Resource
Mobilisation * Oversee the development and implementation of Save the Children
in Rwanda’s fundraising strategy * Work with other teams to maintain a good
overview of Country Office’s plans and funding gaps * Identify and nurture
possible funding sources * Identify and respond to requests for proposals from
members and other funding sources * Work with the Program Operations team to
proactively develop concept notes for new funding possibilities
Communications
* Liaise and maintain contact with members and implement communication
activities including facilitating media visits and working within incoming
media & communications surge support during emergencies * Ensure that the
branding and communication guidelines of Save the Children are uniformly and
consistently followed across the Rwanda Country Office * Proactively develop a
high profile for Save the Children in Rwanda (within Rwanda and beyond) through
the production of high quality, well researched, and well written products (in
a variety of mediums) reflective of the dual mandate portfolio, responding
quickly and appropriately to external requests for information, especially in
emergencies * Develop and deliver a clear and effective system for internal
communications including the dissemination of newsletters and other documents
and publications for internal stakeholders including being able to scale up the
delivery of robust communications material during emergencies per the Rules and
Principles and requests from Members and Save the Children International
Staff
Management, Mentorship, and Development – Program Development and Quality *
Ensure appropriate staffing within Program Development and Quality * Ensure
that all staff understand and are able to perform their role in an emergency *
Manage Program Development and Quality team; define expectations, provide
leadership and technical support as needed, and evaluate direct reports
regularly * Ensure the recruitment, training, and promotion of staff as
appropriate and ensure availability of appropriate professional development
opportunities for staff * Incorporate staff development strategies and
Performance Management Systems into team building process. Establish result
based system and follow up * Oversee that all technical sector staff
proactively build and maintain technical skills and competencies required for
leading and/or advising first class programs – both development and emergency
programs * Manage the performance of all staff in the Program Development and
Quality work area through: o Effective use of the Performance Management System
including the establishment of clear, measureable objectives, ongoing feedback,
periodic reviews and fair and unbiased evaluations; o Coaching, mentoring and
other developmental opportunities; o Recognition and rewards for outstanding
performance; o Documentation of performance that is less than satisfactory,
with appropriate performance improvements/ work plans.
Qualifications
and experience
- Recommended a minimum of
5 years management experience in a corporate or an NGO environment,
including experience directing the developing and implementing programs
for children in both emergency and development contexts, preferably with
solid experience in more than one of the Save the Children priority
sectors: education, protection, rights governance, HIV/AIDs, health and
nutrition, and emergencies - Recognized leadership
role in relevant technical areas at both field and country level - Masters degree in Social
Sciences, in an area of social development - A general appreciation
of the issues concerning the NGO sector, both development and humanitarian
issues, with an in-depth knowledge in communications, marketing and/or
fundraising - Demonstrable track
record of leading change which has led to significant results for the
organisation and their stakeholders - Highly developed
interpersonal and communication skills including influencing, negotiation
and coaching - Highly developed
cultural awareness and ability to work well in an international environment
with people from diverse backgrounds and cultures - Experience of building
personal networks, resulting in securing significant new opportunities for
the organisation - Previous experience of
managing and developing a high performance team and the ability to lead,
motivate and develop others - Solid experience of
developing and managing monitoring and learning systems - Good analytical skills.
Effective negotiator, with the ability to positively influence cross
departmental and cross sector working - Credibility to lobby,
influence and represent Save the Children at all levels - Resource management,
training , capacity building, coaching, and mentoring skills - Ability and willingness
to dramatically change work practices and hours, and work with incoming
teams, in emergencies - Commitment to and
understanding of Save the Children’s aims, values and principles including
rights-based approaches - Fluency in written and
spoken English
We
need to keep children safe so our selection process reflects our commitment to
the protection of children from abuse.
To
see a full a job description, please visit our website at www.savethechildren.net/jobs
Please
apply in English using your CV and covering letter as a single document,
including your salary expectations for this role.
Application
Email: Please apply with a covering letter and up-to-date CV to: ‘C.Chege.60771.3830@savethechildrenint.aplitrak.com’