Banque Populaire du Rwanda,Branch Manager Jobs in Rwanda

ADVERT FOR A POSITION IN BANQUE
POPULAIRE DU RWANDA LTD

Banque Populaire du Rwanda, the leading
retail bank in Rwanda wishes to recruit a focused, results-oriented and
suitably qualified professional to fill the following position:

Position
: Branch Manager

Reporting to
: Regional Director

Location
: Rwamagana

Date of
Issue :
09/11/2015

Closing
date : 18/11/2015, 4 pm

Key responsibilities

*Business growth

Sets business targets for the branch.
He/she follows on implementation to the targets are achieved.

The targets include:

Deposit
growth
Loan
growth
ATM
card sales
Mobile
bank products
New
customers
Participate,
own and implement all special sales programs (different sales campaigns),
Sale
of other products
Collection
of all income fees and commissions
Processing
loan applications as quick as possible.
Follow
up loan recovery

*Financial management

Review
and approve all branch expenses
Ensure
the branch is profitable
Ensures
petty cash reports are submitted to the head office in time

Ensure that the following processes,
controls and operations are effectively done,

Reduction
of operational losses to 0.5% (cash deficits, surpluses etc….)
cash
controls are done close of business every day,
commissions
and interest are collected on all relevant client accounts
Approval
of all transactions
all
accounts opened are KYC compliant.
cash
ceilings at all Branch locations remain within set bank limits.
Conducting
snap-checks on cash control register
Full
compliance with the bank policies and procedures including cash management
processes
Implementation
of all audit recommendations

*People management

Ensure that:

Staff
in the Branch have job descriptions and performance contracts
Staff
are appraised at mid-year, end of year and at end of probationary
period
Staff
are trained and coached
Refresher
trainings are provided to the staff under his/her supervision
All
staff under his/her supervision have a maximum of five annual leave days
at the end of the year
Staff
are dressed according to Corporate standards
Staff
report on duty on time
Weekly
staff meetings are organized

*Customer Service

Respond
to customer complaints promptly
Ensure
teller transactions are completed as per the standards of the service
level agreements
Ensure
loan processing turnaround time is within set standards
Ensure
customer satisfaction survey is above 70%

*Branch assets and logistics

Ensures that:

All
counting machines, photocopy machines, computers, vehicles, printers and
generator are fully serviced and operational
Furniture
is well maintained
Old
assets are disposed of
All
documents are filed
The
office environment is maintained clean

Qualifications required