KCB,Head Of Operations & Logistics Jobs in Rwanda(a day to go)

CLOSE:
14/10/2016

’s Operations processes relating
to payments, procurement, facilities, security, reconciliation and cash
functions so as to deliver efficient, cost effective and excellent customer
service while mitigating inherent risks.

• Define,
  implement and maintain appropriate operations standards and principles
  across the business to maximize synergy, sharing of best practice and
  commercial benefit.

• Develop,
  implement and maintain a cost effective and appropriate operating model in
  the middle and back office operations functions, including quality
  assurance of the banks process environment.

• Develop,
  implement and maintain a value adding regime of key performance
  indicators, business metrics and external benchmarking data that enables
  business decisions.

• Provide
  business support and services by hosting and managing clearing operations,
  Trade services, Treasury Operations, Currency Services, Account Services
  and Central Reconciliation.

• Lead
  and manage all logistics activities to ensure that there is ongoing
  support to critical business activities with regards to transport,
  facilities and security.

• Deliver
  the procurement strategy for the bank to achieve target business and
  financial value for goods and services procured. This includes supplier
  management, compliance to procurement policies and guidelines and supply
  chain reporting.

• Provide
  leadership in the design of all the bank’s processes and procedures to
  ensure that there is an effective Process Management Framework that focuses
  on the customer, and addresses the risks that are inherent in the
  business.

• Proactively
  manage all risk arising from banking operations by consistently applying
  the risk management framework across the Operations & Logistics
  functions.

• Provide
  guidance and skills support through the bank’s Ltd Project Management
  Framework to ensure that all projects are delivered on time, within cost
  and that the outcomes satisfy customer and end user expectations.

• Guide
  the branches and Head Office units in the reconciliation process to ensure
  that all transactions are raised and posted in accordance to guidelines
  relating to Agency, Suspense and Differences accounts in order to mitigate
  the risk of loss and comply with the bank’s policies and BNR guidelines. This
  covers all reconcilable accounts, agency, settlement and suspense accounts
  for ordinary banking and Money Transfer Services.

• Provide
  leadership in the management of Currency services to ensure that the
  bank’s cash holding is well managed, and that all branches have adequate,
  but not excess cash on premises. In addition, also ensure that all the
  bank’s ATMs are operating optimally and are supplied with adequate cash.

• Develop,
  review and report on Operations & Logistics’ strategy, ensuring the
  strategic objectives are well understood and well executed by department
  managers

• Drive
  efficiency, cost minimization and value for money in all departmental
  deliverables. Enforce a pro-active and sound operational risk management
  culture in Operations department.

• Overall
  leadership of the Operations & Logistics Department Team.

• University
  Degree preferably in Business related field. A post graduate and or
  Banking qualification will be an added advantage.

• Minimum
  of 10 years’ experience in banking operations, with at least five years in
  a senior management position with budgetary responsibility.

• Be
  well versed in Banking systems, procedures and processes.

• Excellent
  Cross-Cultural People Management skills, Team Motivation and Leadership
  Competence.

• A
  good understanding of Banking Law and Practice as well as Corporate
  Governance Principles. 

• Sound
  IT proficiency.

• An
  appreciation of Risk Management and Knowledge of internal controls.

• Proven
  project management experience and knowledge.

• Strong
  networking and interpersonal skills with proven people, leadership,
  communication and negotiation skills

• Self-empowerment
  to enable development of open communication, teamwork and trust that are
  needed to support performance and customer-service oriented culture.