World Bank Information Analyst – System Analysis and Development Job Vacancy in Chennai, India

Background / General description
Background/General Description:
The Information Solutions Group (ISG) is the World Bank’s central function for the provision of information and technology services to the Bank’s business units. Bank IT strategy is designed to align IT initiatives with the Bank’s business strategy. The overarching objective is to ensure that end-users have the information and systems to do their job at HQ and in the Country Offices. The management of most of the end-user IT services, business solutions and the underlying technology infrastructure is centralized with ISG. Through the work and services provided to staff and member countries, ISG staff contributes to the Bank’s mission of “Working for a World Free of Poverty.” ISG also is committed to the Bank’s Guiding

Principles and Core Values.
Our Guiding Principles:
*Client centered;
*Working in partnership;
*Accountable for quality results;
*Dedicated to financial integrity and cost-effectiveness;
*Inspired and innovative.

Our Core Values:
*Personal honesty, integrity, and commitment;
*Working together in team – with openness and trust;
*Empowering others and respecting differences;
*Encouraging risk-taking and responsibility;
*Enjoying our work and our families.

ISG Business Systems Group:
Within ISG, the ISGBU group develops and supports several core business applications for the Bank Group using SAP, Remedy and state of the art Java and web development tools. The team works closely with business offices, other WBG IT teams and with contractual services partners globally to deliver these services. The applications and business processes supported include an order fulfillment system (e-Services), internal chargeback systems, corporate directory systems, BMC Remedy ITSM suite of applications including help desk and change management systems, PC inventory management, contractor time recording system and learning management system. System maintenance and development support for ISG’s e-Services and Contractor Time Recording System (CTRS) applications are provided thru an offshore-onsite team of J2EE developers. These applications utilize state of the art J2EE/XML platform based on IBM’s Websphere and SAP’s Netweaver environment. The applications development follows ISG’s CMM processes.

Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 4 year renewable term appointment.

Duties and Accountabilities
Duties and Accountabilities: This job posting is for an analyst who will lead the design, development and maintenance activities of web based Java application systems similar to eServices and CTRS applications.

The candidate will provide design, development and maintenance support for java based web applications.
– Directly work with the business users, analyze and write business requirements to address business problems/issues
– Design, develop and deploy new applications and medium to large enhancements to existing applications as per the CMM guidelines established by ISG
– Develop project plans, track development and enhancement tasks and prepare weekly/monthly status reports
– Coordinate testing of Java applications for all infrastructure related upgrades including security related upgrades
– Coordinate development work with offshore contractors team
– Serve as the focal point for the primary business contacts/leads on all issues related to the production operation of the relevant systems
o Diagnose application failures and develop and deploy fixes
o Provide tier 3 support for help desk tickets
o Coordinate with external product vendors for problem diagnostics
o Apply periodic and as needed vendor supplied patches/fixes
o Collect availability, performance and workload statistics and generate periodic reports

Selection Criteria
• Professional degree in software or systems engineering, computer science, information systems management or equivalent.
• Minimum of four years of relevant experience, including three years of having performed well in supporting/maintaining large enterprise java applications.
• Strong J2EE programming experience and knowledge in web architecture; able to use REST and classical web services for building web application.
• Expertise in XML, XSLT, XPath and related technologies to integrate and aggregate data from multiple applications. Able to use HTMLm XHTML, CSS, JSP and other presentation technologies to build easy to use and interactive user interfaces.
• Knowledge of SAP CRM, R3 and XI products including interface technologies is a plus.
• Design and documentation skills for implementation of business solutions. e.g. solution approach, impact analysis, functional specifications, unit and integration test plans
• Excellent verbal and written communication skills.
• Demonstrated team player with a results oriented track record, with the maturity to escalate issues as needed.
• Proven ability to learn new functionality and technologies quickly.
• Experience in delivering quality-centric support and solutions
• Knowledge of compliance requirements with CMM and ICFR controls and audits
• Proven experience in software development/maintenance and ability to work with teams distributed across geographical locations.

Click Here to Apply

Closing Date: Monday, 19 December 2011