Job purpose;
- Reporting to the CEO, General Insurance, the job holder shall
provide secretarial and administrative support to the Group CEO, General
Insurance, Kenya and general administrative support to the division.
Executive
Assistant Job Key responsibilities;
- To provide comprehensive secretarial and administrative
services to the company with the objective of ensuring timely and
efficient services to all stakeholders; - Maintaining an effective, efficient diary system for the CEO;
- To provide interface between the various departments so as to
ensure efficient service delivery to our clients; - Tracking of various project status e.g. client management;
- Management of Office cleanliness and requisition of office
stationery; - Ensuring that all the documents are safely stored and
systematically filed. - Acquisition of travel documents and organizing for travel
bookings for the CEO’s office; - To ensure proper arrangements/bookings for any events in
place ; - Organizing for marketing events /materials;
- Liaising with marketing and service providers for our
corporate events and suppliers of goods and services e.g. invitation
cards, banners, brochures, PA System & branded items etc; - Organization of Internal and External meetings/booking
appointments etc. in conjunction with the parties holding the meeting; - To ensure efficient receipt and dispatch of letters to and
from the business; - Taking minutes during meetings and also ensure effective
follow-up of issues after the meeting; - Actively participate by providing support in preparation and
dispatch of proposals (RFP’s), Board pack, quarterly reports &
regulatory reports; - Keeping custody of documentation and records for the company,
and to ensure that the safe is locked and keeping custody of all assets of
the business; - Maintaining an effective Filing system in the business;
- Dispatch of documents (tenders, letters etc.) and any other
document that may be assigned to her; - Take part in any administrative meetings to assure
secretarial follow-through; - Take initiative on requests and inquiries of administrative
nature and any other task which might be assigned from time to time. - Liaison with I.T infrastructure and other support services on
setup and maintenance of office PCs; - Diarization of important office dates e.g. expiry dates of
licenses; - Dispatching of any outward going documents, and following up
for confirmation of receipts; - Maintaining logistics on a weekly basis to ensure transport
to all meetings is catered for; - Ensuring that all equipment required for presentations and
training is ready prior to the scheduled presentations; - Responding to enquiries, correspondence both telephone and
written directed to the CEO, General Insurance, Kenya’s office; - Filing of all documents and correspondence to and from CEO,
General Insurance, Kenya; - Coordinate events/projects e.g. Teambuilding, etc. by
providing administrative support; - Management of induction program for new staff;
- Perform any other duties as may be assigned from time to
time;
Knowledge,
experience and qualifications for Executive Assistant Job
- University degree in social sciences or business related
field; - 4-6 years’ experience as a Personal Assistant to a Head of
Department/Division in a blue chip company preferably in a commercial
environment;
Key Performance
Measures;
Measures;
- Customer satisfaction
- Process turnaround times
Working
Relationships;
Relationships;
- Internal Relationships:
- Accountable to the CEO, General Insurance, Kenya
- Required to liaise and work closely with the other staff
members in Britam
External
Relationships:
Relationships:
- Britam customers
- Service providers
Competencies;
- Core Competencies;
- Communication skills
- Building Relationships
- Focuses on the Customers
- Develops Self
- Solves Problems
Technical/
Functional competencies;
Functional competencies;
- Strong organizational skills; ability to prioritize work and
meet deadlines; - Computer literate (MS Word, PowerPoint and Excel)
- Records management;
- Planning and organisational skills;
- Strong writing and oral presentation abilities;