Teclab
Management Services Limited – Our Client, a Hospitality Service Provider, with
a 90 bedroom large International hotel of 4 standards in Lagos, requires the
services of a qualified candidate to fill the position below:
Management Services Limited – Our Client, a Hospitality Service Provider, with
a 90 bedroom large International hotel of 4 standards in Lagos, requires the
services of a qualified candidate to fill the position below:
Job
Title: Hotel
Operations Manager
Location: Lagos
Title: Hotel
Operations Manager
Location: Lagos
Job
Summary
Summary
- To
oversee the day-to-day operations, supervise the work of staff members
while interacting with customers to ensure satisfaction. - Candidate
should have an excellent level of commercial awareness, which can build
and maintain relationships with internal and external guests. Also
responsible for highlighting short/medium/long-term issues to the General
Manger / Cluster General Manager and to help formulate solutions. - The
Operations Manager is also required to assist in the preparation of the
annual budgeting and monthly forecasting processes.
Duties
& Responsibilities
& Responsibilities
- Fully
responsible for all aspects of all departments. - Support
and work with all Head of Departments in all aspects of running this
hotel. - Ensure
the premises are in operative condition as per category of the unit to
receive & serve the guests. - Dealing
with Suppliers / Vendors for quality products involving Purchase Manager
and providing performance assessment of vendors every quarter to HO
Purchase. - Inspecting
all departments for SOP implementation. - Inspecting
all departments with their respective Manager’s for cleanliness, ambience,
service readiness, staff grooming & hospitality culture. - Monitor
the purchase / indent / requisitions of each department, the accounts
receivable (collection from debtors) and the accounts payable (payable to
the vendors / suppliers etc). - Randomly
inspecting the stores (F & B / Kitchen) to check the stock in hand
(quality, par stock levels, expiry etc) with the F & B Manager &
Chef. - Monitor
the co-ordination between all departments for smooth & efficient
operations. - Assessing
and reviewing customer satisfaction and service recovery process. - Meet
all dept. heads to review & train the staff to upkeep the human
capital. - Identifying
staff learning needs and assisting with development
Qualifications
- A
Bachelor’s Degree in Hotel, Business or Hospitality Management an MBA will
be an added advantage.
Experience:
- Minimum
of 5 Years in the Hospitality Industry in the capacity of the role
advertised.
Remuneration
Salary is attractive and commensurate with experience.
Salary is attractive and commensurate with experience.
Job
Title: Hotel
Bar Manager
Location: Lagos
Title: Hotel
Bar Manager
Location: Lagos
Job
Summary
Summary
- Plan,
direct and oversee all bar operations including managing staff, ensuring
product and service standards are met and implementing and maintaining
procedures for maximum operating efficiency.
Main
Job Tasks and Responsibilities
Job Tasks and Responsibilities
- Set
objectives and targets for beverage unit/bar - Determine
staff needs and recruit staff - Performance
manage staff - Assess
development needs and train and coach staff - Delegate
duties and tasks to staff to meet objectives and maximize resources - Set
and monitor quality and service standards for staff - Direct
and manage staff members to meet standards and objectives - Ensure
staff operate within company policies - Organize
and adjust staff rotas and schedules in accordance with available
resources and labor regulations - Oversee
the preparation and presentation of beverages to meet set standards - Resolve
customer complaints promptly - Monitor
cleanliness and hygiene of bar area - Promote
and practice compliance with fire, health, safety and hygiene standards
and regulations - Oversee
accurate cash-up procedures and ensure necessary paperwork is complete - Ensure
adherence to cash management procedures - Ensure
adherence to stock control procedures - Monitor
and order supplies - Liaise
with suppliers and sales representatives - Confirm
that procurement of supplies is on the best possible terms - Make
certain all deliveries are checked in correctly and documentation is
correct - Check
stock is correctly rotated and stored to reduce wastage - Oversee
the bar display to maximize functionality and attractiveness - Set,
monitor and control budget for the beverage unit/bar - Plan
and implement cost control measures - Plan
and implement systems to maximize sales and revenue - Organize
promotional activities - Implement
improvements for products and service - Maintain
regular communication with staff and management through meetings and
discussions - Stay
current with relevant legislation regarding service of alcohol, sale of
tobacco and licensing
Requirements
/ Qualification
/ Qualification
- A
HND or Bachelor’s Degree in Sciences / Arts or any related field.
Skills
and Experience:
and Experience:
- Experience
in the management of a bar or beverage service operation - Complete
working knowledge of alcoholic and non-alcoholic beverages - Knowledge
of business management principles and practices - Knowledge
of basic accounting procedures - Knowledge
of cost control procedures - Knowledge
of administrative procedures
Key
Competencies:
Competencies:
- Judgment
- Decision-making
- Problem-solving
- Organizing
and planning - Resource
allocation and management - Delegation
- Communication
- Attention
to detail - Coaching
- Stress
tolerance - Team
member
Experience:
- Minimum
of 6 Years in the Hospitality Industry and in the capacity of the role
advertised.
Salary
- Very
attractive and commensurate with experience.
How
to Apply
Interested and qualified candidates should send their CV’s to: hr@teclab-ng.com
to Apply
Interested and qualified candidates should send their CV’s to: hr@teclab-ng.com
Note: Only qualified
candidates will be contacted.
candidates will be contacted.
Application
Deadline: 24th
August, 2017.
Deadline: 24th
August, 2017.