Ikeja Electricity Distribution Company (IKEDC) Database Administrators Jobs Vacancies

Ikeja
Electricity Distribution Company (IKEDC) – Buoyed by a mission to redefine
customer experience and be the provider of choice wherever energy is consumed, Ikeja
Electricity Distribution Plc (Ikeja Electric), Nigeria’s largest power
distribution network powers lives and businesses with innovation and unwavering
drive for excellence. The company began its new phase of growth and expansion
on November 1st, 2013 following the handover of the defunct Power Holding
Company of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization
scheme of the Federal Government of Nigeria.

We
are recruiting to fill the position below:

Job
Title: Database
Administrator
Location: Lagos
Reporting To: Application Support Team Lead

Role
Purpose

The
Role of the Database administrator has responsibility for planning and
development as well maintaining the performance, integrity and security of
enterprise database systems.

Responsibilities
Database Administration:

Establish
the needs of users and monitoring user access and security
Monitor
performance and managing parameters to provide fast responses to users
Capacity
Planning
Manage
problems from identification through to resolution
Applying
database and operating system upgrades and updates
Deploy
application releases and configuration changes
Develop
implementation, backup and roll-back plans
Maintain
system stability and high availability
Interact
with internal teams and external 3rd party vendors to trouble shoot and
resolve complex problems
Act
as a technical resource for internal and external projects
Adhere
to appropriate departmental and company procedures and policies (i.e.
change control, security and auditing, release, configuration, problem and
incident management)
Maintain
good working relationships with internal departments as well as
third-party vendors

Personal
and Team Development:

Share
/ spread knowledge with team members as well as internal teams (client
services, service desk, development)
Pro-active
in maintaining and increasing the teams and your own technical knowledge
Identify
training needs or requirements for yourself individually and for the team

Documentation:

Ensure
incidents and problems are up-to-date
Ensure
release and configuration request are up-to-date with appropriate and
backup

Critical
Success Factors

Achieving
high levels of user satisfaction
Demonstration
of ownership of problems
Measured
contribution towards the reduction of aged problems
Measured
contribution towards maintaining a level of expectations with customers
internally/externally for services provided
System
availability meets agreed SLA
Incidents
and problems are resolved within OLA and SLA
Delivering
projects within agreed timeframes
Compliance
with departmental procedures and policies

Minimum
Qualifications
Technical Skills and Experiences:

3+
years’ experience in administering Linux and Windows 2008 Server
environments
Experience
with supporting multi-tier infrastructures
3+
years’ experience in supporting and administering Microsoft SQL Server
RDBMS
Experience
in supporting Microsoft Windows Server 2008 Application and Web Servers
Experience
with maintaining and supporting virtualized environments (VMware)

Desirable:

Oracle
Database Administration
Microsoft
SQL Server Administration
Reporting
and Business Intelligence
Technical
Degree/Qualification

Technical
Competencies
Functional Skills and Experiences:

Good
understanding of database systems
Good
understanding of enterprise IT systems
Extensive
problem solving and debugging skills
Ability
to independently apply production upgrades and support the products and
technologies
Experience
in providing services to agreed SLA’s and OLA’s
Excellent
organizational, interpersonal and communication skills
Flexible
in working outside of core business hours at short-notice

Behavioral
Competencies
Personal Qualities:

Strong
customer service and support focus with a desire to deliver a high quality
service
Self-motivated
and highly professional with ability to lead and take ownership and
responsibility
Ability
to multi-task, work under pressure and to tight deadlines
A
desire to learn and improve skills and knowledge
Fast
learner, energetic and enthusiastic
Adaptable
and flexible to business demands
Positive
‘can-do’ attitude
Team
player