Greenlight
Planet is a renewable energy company focused on developing and marketing solar
power products for off-grid communities in Asia, Africa and South America. We
are also pioneers in technology-driven financing, enabling our customers to
access credit through cloud-based lending models and partnerships with
financial services providers.
Planet is a renewable energy company focused on developing and marketing solar
power products for off-grid communities in Asia, Africa and South America. We
are also pioneers in technology-driven financing, enabling our customers to
access credit through cloud-based lending models and partnerships with
financial services providers.
At
heart, we are a profit-making social enterprise inspired by the desire to drive
positive change through sustainable business. We are passionate about bringing
affordable energy, technology and finance to the over 2 billion people on our
planet who lack access to basic resources and opportunities.
heart, we are a profit-making social enterprise inspired by the desire to drive
positive change through sustainable business. We are passionate about bringing
affordable energy, technology and finance to the over 2 billion people on our
planet who lack access to basic resources and opportunities.
We
are recruiting to fill the position below:
are recruiting to fill the position below:
Job
Title: Knowledge
Manager
Location: Lagos
Reporting to: PayGo Go-To-Market Leader
Title: Knowledge
Manager
Location: Lagos
Reporting to: PayGo Go-To-Market Leader
The
Role
Role
- The
Knowledge Manager will work closely with the Operations and Sales teams to
ensure field staff have the relevant knowledge on processes and tools
required for proper execution of their work.
Responsibilities
Key responsibilities for the role include:
Key responsibilities for the role include:
- Planning
and delivering training to Energy Officers and Field staff to ensure
proper understanding of tools and processes - Share
information on issues encountered in the field while using the tools - Customer
experience audit - Support
with ad-hoc projects related to field activities of EOs or field staff
when required
Requirements
The ideal candidate:
The ideal candidate:
- Has
a Degree or Diploma in Sales and Marketing, Customer Service Management or
a Certificate in Adult Training - Must
reside in Kampala and be willing to spend 70% of the time in the field. - Has
working knowledge of MS office, email and smartphone applications - We
are looking for someone who is driven, passionate and excited about the
opportunity to bring honest, affordable, energy to homes in Africa and
Asia. If this sounds like you, we would love to hear from you. - Has
at least three years’ relevant work experience in a similar role - Is
well versed with the local market geography, language and trade market.
Remuneration
Greenlight Planet offers a competitive salary, a fun, supportive work
environment and opportunities for continued professional growth within a
fast-growing global enterprise.
Greenlight Planet offers a competitive salary, a fun, supportive work
environment and opportunities for continued professional growth within a
fast-growing global enterprise.
How
to Apply
Interested and qualified candidates should:
Click here to apply
to Apply
Interested and qualified candidates should:
Click here to apply
