ADMINISTRATION DEPARTMENT
ITT HELP DESK ANALYST
This position reports to the ITT Superintendent and will be responsible for managing the Help Desk Support and resolving technical and end-user problems at all complexes.
Responsibilities:
– Perform on-site analysis, diagnosis and resolution of complex desktop problems for a variety of end- users, implement corrective hardware solutions, including off-site repair as required
– Trouble shoot end-user network, software and hardware problems
– Perform and assist with any systems operations, under direction to maintain flow
– Comply with federal and provincial acts and regulations and legal requirements
– Adhere to all relevant corporate policies and procedures
Qualifications:
– Post Secondary Degree or Diploma in the Computer Sciences field or equivalent years of experience with a minimum 2 or 3 years of systems-specific experience
– Excellent troubleshooting and debugging skills to solve computer problems
– Effective ability to handle multiple priorities in a fast-paced environment
– Past SAP experience an asset
Red Lake Gold Mines will offer the successful candidate competitive wages and bonus, relocation benefits and comprehensive health and dental benefits package, including pension, and participation in the company share purchase program and RRSP program.
Candidates may submit their resumes prior to March 25, 2011 by email: rlgm.hr@goldcorp.com (preferred)
fax: 807-735-2765 / mail: Goldcorp – Red Lake Gold Mines, Bag 2000, Balmertown, Ontario P0V 1C0.