Meetings Technical Services Specialist
Tracking
Code: 213645-025
Code: 213645-025
Job Description
The Meetings
Technical Services Specialist will perform technical support duties and
carry out responsibilities in the following areas, including but not limited
to: design, troubleshooting, training, and general support of any audio-visual,
end user software or hardware.
Technical Services Specialist will perform technical support duties and
carry out responsibilities in the following areas, including but not limited
to: design, troubleshooting, training, and general support of any audio-visual,
end user software or hardware.
The
Specialist will set up and operate all forms of audio-visual equipment,
including but not limited to: projectors, screens, laptops/computers, playback
and record devices, audio systems, cameras, scan converters, control systems, lighting
systems, touch panels, production switchers, audience response systems, and video
conferencing units companywide and other remote locations as needed.
Specialist will set up and operate all forms of audio-visual equipment,
including but not limited to: projectors, screens, laptops/computers, playback
and record devices, audio systems, cameras, scan converters, control systems, lighting
systems, touch panels, production switchers, audience response systems, and video
conferencing units companywide and other remote locations as needed.
Furthermore,
the Meetings Technical Services Specialist will:
the Meetings Technical Services Specialist will:
- Coordinate with meeting planners and users in
order to determine equipment utilization and design needs; proactively
anticipate technical issues and solve instructional problems relating to
use of equipment. - Develop procedures and guidelines for
day-to-day equipment operations. - Oversee the maintenance of computerized and/or
manual inventories of equipment, media furniture and supplies; request
materials from local or approved sources; produce statistical reports of
equipment and media usage. - Assist in the development, monitoring and
maintenance of the media operations budget. - Direct preventative maintenance of media
equipment and systems; provide long-term lifecycle planning. - Assist in coordination of audio-visual
operations and ensure staff coverage and equipment to meet service
requests; recommend acquisitions to meet service requirements. - Travel and support domestic and international
remote meetings as assigned. - Manage and troubleshoot any desktop, phone,
printer, audio-visual systems or meeting network systems for local and
remote end users. - Clearly communicate, proactively interface,
and effectively train staff in the use of existing systems and
implementation of troubleshooting procedures. - Be on call per preset schedule, proactively
checking internal communications systems. - Be available at all times, except during
prescheduled vacations, to assist end users when necessary. - Maintain IT hardware, software and licenses,
including but not limited to the ordering, receiving, distribution and
discontinuation of inventory. - Manage the technical aspects of both physical
and remote ICANN meetings at the request of staff both internal and
external to the IT department.
Required Skills
- Proficiency in using non-verbal and verbal
communication to overcome communication and language barriers. - Ability to adapt and improvise during
unexpected or unanticipated situations. - Proficiency using desktop and server operating
systems, including Windows and Mac OS. - Proven ability to compose clear reports,
summaries and other written communication. - Detail-oriented and organized with the ability
to multi-task. - Ability to solve complex issues in an
ambiguous environment. - Curiosity and passion for the development of
the Internet. - Ability to work with highly diverse workforce.
- Ability to work independently (self motivated).
- Willingness to work flexible hours as
necessary. - Fluency in English, any other language is a
plus.
Required Experience
- Minimum 5 years of related systems support
experience and/or Bachelors Degree. - Independent international travel experience.
- Application support experience with Outlook
and MS Office Suite.
All resumes
should be accompanied by a well written cover letter (first impressions are
everything). Tell us why you are the best person for this role.
should be accompanied by a well written cover letter (first impressions are
everything). Tell us why you are the best person for this role.
Only the
candidates with the required skills will be contacted; no phone calls or email
please, thank you.
candidates with the required skills will be contacted; no phone calls or email
please, thank you.
Come work
with the people who are shaping the future of the Internet!
with the people who are shaping the future of the Internet!
Formed in
1998, ICANN is a nonprofit public benefit corporation responsible for the
global coordination of the Internet’s system of unique identifiers. These
include domain names as well as the addresses used in a variety of Internet
protocols.
1998, ICANN is a nonprofit public benefit corporation responsible for the
global coordination of the Internet’s system of unique identifiers. These
include domain names as well as the addresses used in a variety of Internet
protocols.
ICANN’s
mission is to ensure a stable, secure and unified global Internet. To reach
another person on the Internet, we have to type an address into a computer – a
name or a number. That address has to be unique so computers know where to find
each other. ICANN coordinates these unique identifiers across the world.
Without that coordination, we would not have one global Internet. ICANN is an unusual
organization, it is based on a multi-stakeholder concept that brings interested
voices around the world into the bottom-up policy-making process for the
Internet’s domain name system. ICANN does not control content on the Internet,
it cannot stop spam and it does not deal with access to the Internet. However,
through its coordination role of the Internet’s naming system, it does have an
important impact on the expansion and evolution of the Internet.
mission is to ensure a stable, secure and unified global Internet. To reach
another person on the Internet, we have to type an address into a computer – a
name or a number. That address has to be unique so computers know where to find
each other. ICANN coordinates these unique identifiers across the world.
Without that coordination, we would not have one global Internet. ICANN is an unusual
organization, it is based on a multi-stakeholder concept that brings interested
voices around the world into the bottom-up policy-making process for the
Internet’s domain name system. ICANN does not control content on the Internet,
it cannot stop spam and it does not deal with access to the Internet. However,
through its coordination role of the Internet’s naming system, it does have an
important impact on the expansion and evolution of the Internet.
ICANN is an
Equal Employment Opportunity Employer and does not discriminate based on race,
color, religion, national origin, ancestry, citizenship, marital status,
veteran status, physical or mental disability, sex, sexual orientation,
Equal Employment Opportunity Employer and does not discriminate based on race,
color, religion, national origin, ancestry, citizenship, marital status,
veteran status, physical or mental disability, sex, sexual orientation,
- age or other protected characteristics and
complies with all applicable laws and regulations.
How to apply
Interested candidates are required to follow the
link below to apply
link below to apply
