Agensi Pekerjaan Advance Advisory Sdn Bhd , ATRIO Customer Success Specialist Jobs in Malaysia

Agensi
Pekerjaan Advance Advisory Sdn Bhd is an established and licensed recruitment
agency providing executive search and recruitment solutions to our renowned
clients ranging from MNCs to local set-up firms.
We provide a
professional, tailored and quality driven recruitment service to our clients
and candidates.
Advance
Advisory believes in developing s

trong long lasting relationships based on a
genuine understanding of your needs.

If you looking
for a right career and ready for the challenge, we have plenty of exciting job
openings to match your talents.

ATRIO
Customer Success Specialist

Responsibilities
include:
  • Building and managing strong
    customer relationships
  • Perform on-site installation
    as well as remote installation. This position will also serve as a first
    level support.
  • Maintain the project plan and
    update information for the team during the implementation process.
  • Determining the right course
    of action or escalation path for customer requests/issues

 

Skills & Requirements:

  • Minimum 2 or more years in
    hotel operations / hospitality industry
  • Minimum Advance Diploma or
    other relevant field
  • Dedicated and passionate
    about customer satisfaction and success
  • Excellent communication
    skills with proven ability to ‘listen’ and empathize with the customer
  • Technical skills:
    Demonstrated understanding of one or more of the following:
ü  Windows Networks, Citrix,
Terminal Services Windows Server O/S, Internet technologies, SQL Server,
Interbase
  • Ability to communicate
    technical details to a non-technical audience
  • Self-starter, self-directed
    and independent thinker
  • Industry : Computer / Information
    Technology
  • Work Location : Petaling Jaya
This position interacts with varying levels of
personnel and you will have the ability to influence senior management on your
decisions. Aside from a competitive salary package, you will be rewarded with a
steep learning curve and be part of an equal opportunity employer committed to
serving a diverse workforce.
For a confidential consideration, please submit
your resume in word document to Sabrina at
hr@advanceadvisory.com
We thank you for your interest in this position and regret that only
shortlisted candidates will be contacted.
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