National Housing Corporation (NHC) Sales Manager, Affordable Housing (1 Post)

Specific Duties and responsibilities:

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    Develop, manage and drive Sales Strategies for the NHC Affordable
  Housing Schemes taking into account the growth potentials competitors
  activity and existing customer base. This includes review of existing
  products and introduction of new products and services.
•  
    Deepen the current NHC’s affordable housing products schemes while
  enhancing Key Account Relationships Management Sales. this will includes
  Sales of affordable housing schemes to the Group I institutions and
  individuals Countrywide. *
•  
    Emphasizes on Cross selling to customers the NHC’s range of
  products and Services to realize new income streams, increased use of
  products and create dependency.
•  
    Timely advising the Management on all sales business trends that
  have impact on the corporation’s threats and opportunities.
•  
    Drives sales campaign and promotion initiatives to ensure timely
  communication of benefits to the respective customers. Accountable for
  planning. managing. budgeting. cost controlling, field force deployment
  and monitoring and customer services. Ensure that house buyers’ pays in
  timely and take appropriate action for the defaulters of the same.
•  
    Manage all aspects of risk. including monitoring of advances
  portfolio, strictly adherence to the provisions of the company policies to
  ensure minimal losses to NHC.
•  
    Work closely with Regional Offices’ to ensure that customers have a
  seamless service experience through all NHC delivery channels. Monitor and
  manage the performance and development of subordinates. This includes
  annual performance appraisals as well as reviewing all appraisals for the
  area.
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    Develop and maintain an open communication channel with
  subordinates and other team members to foster teamwork and facilitate the
  change process.
•  
    Put in place a Management Information System (MIS) that will enable
  continuous tracking of the division’s performance, monitoring of customer
  satisfaction. and provision of management reports. Further to that.
  prepare and upkeep a waiting list registers and advises on the method of
  selling houses.
•  
    Develop and manage internal Sales product communication systems to
  ensure the entire NHC staffs are appropriately informed of the NHC’s
  products and services. This activity forms parts of ensuring that the NHC
  continuously enhances the culture of seamless customer service through
  common understanding of its products and services.
•  
    To recommend the platforms for formulation of the products
  (INNOVATION) and initiate the development, thus continuously upgrade and
  innovate products to be perceived as “value add” to NHC and to
  customers.
•  
    Constant contacts with third party sales partners to ensure support
  to all stakeholders are adequate and served prompt.

•  
    Experience will include overall Business Development and/or Account
  Management experience with 10 years of experience preferably gained in the
  real estate, Finance Services Industry and/or Fast Moving Consumer Goods
  [FMCG] sectors;
•  
    Bachelor’s Degree in Business, Economics and Statistics or
  Equivalent complimented with relevant professional experiences and
  certifications. Candidates with all the appropriate core skills and
  demeanor with the career portability from another industry sector will be
  considered;
•  
    Experienced sales professional with a track record of success in
  Key Account Management, ability to mobilize different group within the
  social fabric such as Local Government (LGA), Government, Non Government
  Organization, and overall business development with experience preferably
  gained in the real estate, Finance Services Industry and/or Fast Moving
  Consumer Goods IFMCG] sectors; Ability to quickly forge relationships with
  internal and external stakeholders, as well as develop a high level of
  trust;
•  
    Strong affinity to a Business Development environment as it is
  important to create meaningful “value added services” for key
  accounts and customers;
•  
    Proven track record in working within a complex sales environment
  and be involved in the key decision making process related to key account
  management;
•  
    Strong sense of independence and ability to work autonomously with
  very little supervision. A ‘self-starter” personality is an obvious
  must with account management and relationship management capabilities and
  drive.and relationship management capabilities and drive.